Role Overview
NICE is hiring a Senior Pre-Sales Engineer. This is a full-time role in Ontario. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Join NiCE as a Senior Product Pre-Sales Engineer and drive AI-driven solutions for high-growth clients. Leverage your technical expertise in a fast-paced sales environment!
This role is pivotal in enhancing customer self-service experiences. You will interact with stakeholders to define solution strategies that utilize our Customer Service Automation portfolio. A background in CCaaS and conversational AI will ensure your success in this innovative position.
Key Responsibilities:
- Deliver dynamic demonstrations of our AI solutions
- Assess and document client infrastructures for automation
- Lead discovery calls to uncover customer needs
- Collaborate with Sales and Engineering for solution development
- Design problem-solving approaches to customer challenges
Requirements
- Bachelor’s degree in relevant field; MBA preferred
- 7+ years of technical sales or engineering experience
- Proficient in analytics and customer engagement solutions
- 5+ years in a contact center role
- Familiarity with web technologies and APIs
Contribute your insights to NiCE, fulfilling the needs of diverse clients through advanced technology solutions.
Frequently Asked Questions
How do I apply for the Senior Pre-Sales Engineer position at NICE?
Use the Apply button above to submit your application directly to NICE. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Pre-Sales Engineer position at NICE located?
This position is based in Ontario. NICE has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Pre-Sales Engineer at NICE earn?
NICE has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Pre-Sales Engineer role at NICE posted?
This role was posted on May 26, 2026 (13 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Pre-Sales Engineer role at NICE require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. NICE lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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