Product Delivery Coordinator - Remote

<div class="content-intro"><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">&nbsp;</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together</p> <p>&nbsp;</p></div><p><strong>SUMMARY:</strong></p> <p>The Product Delivery Coordinator is responsible for supporting a Product Delivery Manager in all aspects of the deployment of the Zoom &amp; Polycom Phone product to a Financial Institution Retail Branches nationwide.&nbsp; The role is largely administrative, involving the tracking of project deliverables including the status of the deliverables, manipulating spreadsheets, uploading spreadsheets, performing quality-assurance (data integrity checks) against data sets, and providing metrics and reporting.&nbsp; The Product Delivery Coordinator will be provided work instruction by the Financial Institutions Product Delivery Manager.</p> <p><strong>PRIMARY DUTIES:</strong></p> <ul> <li>Track project deliverables related to the implementation of Zoom phone at each branch</li> <li>Update the status of deliverables in a centralized repository</li> <li>Manipulate spreadsheets, including those used as data input for Zoom implementations</li> <li>Uploading spreadsheets and submit webforms into a centralized repository</li> <li>Participate in various project meetings and as necessary, assist Product Delivery Manager by recording meeting minutes</li> <li>Quality-assure data sets to ensure accuracy / data integrity</li> <li>Providing routine metrics and reporting on Zoom</li> </ul> <p><strong><span data-contrast="none">COMPETENCIES:</span></strong><span data-ccp-props="{&quot;134245417&quot;:false,&quot;201341983&quot;:2,&quot;335559738&quot;:120,&quot;335559739&quot;:240,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li><span data-contrast="none">Strong focus on accuracy and attention to detail</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:240,&quot;335559740&quot;:240}">&nbsp;</span></li> <li>Strong knowledge of MS Office suite</li> <li>Excellent communication skills (verbal and written<span data-contrast="none">)</span></li> <li>Proficient time management skills; sense of urgency</li> <li>Ability to track a project through its lifecycle to successful deployment</li> <li>Ability to work in a fast paced environment and industry that is continually changing</li> <li>Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates<span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:240,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul> <p><strong>REQUIRED EDUCATION &amp; EXPERIENCE:&nbsp;</strong></p> <ul> <li>2-4 years’ experience as a technology Project Coordinator</li> <li>8-10 years’ experience using PC in business environment including MS Office</li> </ul> <p><strong>PREFERRED EDUCATION &amp; EXPERIENCE:</strong></p> <ul> <li>Exposure to technology in the financial industry is a plus</li> <li>Exposure to Monday.com is a plus</li> </ul> <p><strong>QUALIFICATIONS:&nbsp;</strong>&nbsp;&nbsp;</p> <ul> <li>To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li> </ul> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the pay range of this position for considered candidates based on qualifications and experience.</p></div><div class="title">Pay Range </div><div class="pay-range"><span>$26</span><span class="divider">&mdash;</span><span>$31.25 USD</span></div></div></div><div class="content-conclusion"><p><span data-teams="true">New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. 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