Operations Manager- Remote

We are looking for a highly responsible and detail-oriented Operations Manager who can drive operational excellence across teams. The ideal candidate will have strong process thinking, hands-on experience with BPMN

, and working knowledge of Finance operations, HR operations

, and IT/technology to improve internal efficiency and enable automation-driven scaling.

📍 Location: Remote

🧠 Experience: 1–6 years preferred (skill & ownership matters most)

📈 Salary: ₹28,000 – ₹50,000 per month (Based on experience & interview performance)

📄 Contract Type: C1 (Full-time)

⏰ Working Hours: 40 hours/week

👥 Role Type: Replacement (Current owner: Nivi)

📌 Level: Associate / Senior (based on capability)

🎯 Objective

Hire an Operations Manager who can manage day-to-day operations, optimize workflows using BPMN, support cross-functional execution between Finance, HR, and Tech teams, and drive scalable process improvements across the organization.

🌟 Our Values

• Ownership & Accountability
• Process-Driven Execution
• Continuous Improvement
• Clear Communication & Transparency
• Long-Term Thinking & Planning

🎯 Core Responsibilities

• Oversee and manage daily operations across multiple teams
• Design, optimize, and document business processes using BPMN frameworks
• Collaborate with Finance team on:
• budgeting
• cost tracking
• operational efficiency
• reporting support
• Work closely with HR operations on:
• workforce planning
• onboarding execution
• internal process alignment
• performance tracking support
• Identify opportunities for automation and process improvements using technology/tools
• Drive cross-functional coordination between:
• Operations
• Finance
• HR
• Tech / IT
• Monitor performance metrics and ensure execution against defined KPIs
• Ensure smooth operational delivery with structured reporting and stakeholder alignment

📊 Monthly Goals & KPIs

Monthly goals will be aligned with the operational goals of:

• IT Team
• Finance Team
• Business Process (BP) Team

(Goals will include efficiency improvements, process optimization, delivery tracking, and reporting consistency.)

👤 Ideal Candidate

• Strong ownership mindset and execution ability
• Comfortable managing multiple stakeholders and priorities
• Process-driven thinker with ability to simplify complexity
• Excellent analytical skills with strong attention to detail
• Strong leadership capability and team coordination experience
• Ability to work in a fast-paced and evolving environment
• Prior experience leading teams of 50+ members is highly preferred

🛠 Must-Have Skills & Knowledg

• Strong understanding of BPMN (Business Process Model and Notation)
• Working knowledge of Finance operations:
• budgeting
• cost control
• reporting
• Basic understanding of HR processes:
• hiring support
• onboarding
• performance tracking
• Strong IT/technology background:
• tools exposure
• automation thinking
• system/process understanding
• Strong stakeholder management and communication skills
• Ability to create structured documentation and process workflows
• Strong problem-solving and decision-making ability

🎓 Qualifications

• Any relevant degree is acceptable
• MBA / Operations / Finance / HR / IT background preferred
• Practical experience and leadership capability is more important than formal education

⏰ Availability & Commitment

• Full-time availability required (40 hours/week)
• Must be available for meetings and coordination calls regularly
• Comfortable working in a remote team setup with accountability and reporting