Job Description
Job Summary
We are seeking a friendly and dynamic Accounts Executive to join our team. The ideal candidate will excel in providing exceptional customer service, driving sales through effective communication and product knowledge, and maintaining an organized and inviting store environment. This role offers an opportunity to develop skills in merchandising, technology sales, and customer engagement within a fast-paced retail setting.
Bilingual abilities and experience with POS systems are highly valued to enhance the shopping experience for diverse customers.
Duties
- Greet customers warmly and assist them with their shopping needs
- Provide product demonstrations and explain features to promote sales
- Engage in upselling techniques to maximize store revenue
- Operate POS systems accurately for cash handling and transactions
- Maintain merchandise displays, ensure products are well-stocked, and organized
- Assist with inventory management, including stock replenishment and merchandising
- Handle customer inquiries via phone or in person with professionalism and courtesy
- Process returns, exchanges, and manage cashiering responsibilities efficiently
- Support store cleanliness and organization to create a welcoming environment
- Collaborate with team members to meet sales goals and improve overall store performance
Experience
- Previous retail sales experience preferred, especially in technology or product demos
- Strong communication skills in English; bilingual abilities are a plus
- Familiarity with POS systems, cash handling, and basic math skills
- Experience in merchandising, upselling, and customer service excellence
- Ability to manage time effectively, prioritize tasks, and demonstrate organizational skills
- Excellent phone etiquette and interpersonal skills for engaging with customers
- Knowledge of retail sales techniques including product knowledge and technical sales is advantageous
This position is ideal for motivated individuals who enjoy working in a team-oriented environment while delivering outstanding customer service. Candidates should possess strong organizational skills, effective communication abilities, and a passion for retail sales.
Pay: $17.20-$22.67 per hour
Benefits
- Dental care
- On-site parking
- Paid time off
Work Location: In person
About Nella Cutlery Toronto
Nella Cutlery Toronto
nellacutlery.com
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