UX Designer – Retail & Operational Systems

Job Title: UX Designer – Retail & Operational SystemsLocation: 100% Remote, Canada Experience: 4+ Years Employment Type: Full Time Rate: $60k CAD to $70k CADRole Summary: Near Source is looking for a UX Designer to lead the design of intuitive, efficient, and highly usable in-store technology interfaces supporting frontline retail and financial operations. This role focuses on optimizing Team Member interactions with transactional systems used in fast-paced, compliance-driven store environments. The selected candidate will drive workflow efficiency, accuracy, and usability across critical retail and financial processes while balancing operational realities, regulatory requirements, and technical constraints.Key ResponsibilitiesObserve in-store Team Member workflows to identify friction, workarounds, training gaps, and adoption barriersLead UX design for high-frequency, compliance-driven retail and financial transactionsArchitect workflows for item intake, pricing, customer profiles, loyalty enrollment, inventory management, loan processing, payments, and fraud mitigationDesign UI logic focused on data accuracy, keyboard-first and mobile navigation, validation, and error preventionCollaborate with product, engineering, operations, risk, compliance, and legal teams to align on business rules and disclosuresCreate wireframes, interactive prototypes, and annotated design specifications for transactional systemsDeliver pixel-perfect, production-ready UI designs balancing usability and visual polishValidate designs through usability testing, workshops, and iterative reviewsIdentify opportunities to reduce keystrokes, shorten learning curves, streamline flows, and minimize operational errorsContribute to and evolve design systems with components optimized for operational workflowsApply AI-assisted design tools to accelerate prototyping and iteration while maintaining design qualityMust-Have Skills4+ years of UX/UI design experience focused on operational workflows, internal tools, or transaction processing systemsStrong expertise in information architecture, form design, workflow optimization, and conditional logicHands-on experience designing and maintaining design systems and component librariesAdvanced visual design skills with attention to typography, color, spacing, and hierarchyProven ability to translate regulatory and compliance requirements into clean, usable UI flowsProficiency with Figma, including Figma AI features and Figma MakeStrong collaboration skills across engineering, product, operations, and compliance teamsClear communication of design rationale to technical teams and leadershipCuriosity and adaptability toward emerging design technologies and AI-assisted workflowsBilingual proficiency in English and SpanishNice-to-Have SkillsExperience with item valuation, customer onboarding, identity verification, loyalty programs, or payment capture systemsBackground designing task-oriented interfaces for non-desk users in high-volume retail environmentsExperience with AI-assisted prototyping tools such as Claude Code, Cursor, or Figma AIUnderstanding of stateful prototyping, including focus states, transitions, loading states, and interaction sequencesExperience with prompt engineering for design workflowsFamiliarity with voice, conversational, or multimodal interface patternsExposure to AI-assisted features with trust, transparency, and override mechanismsUnderstanding of computer vision interfaces for retail or checkout use casesPortfolio demonstrating AI-assisted design iterations and workflow evolutionApply now, or share your resume with salary expectations at . Thank you for considering a career with us. Our Talent Acquisition team carefully reviews every application, and if there is a strong match, we will reach out to discuss role details, compensation, benefits, and next steps. While we may not be able to respond to every applicant, we truly appreciate your time and interest.About Near Source: Near Source Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams deliver impactful, scalable solutions while working directly on long-term initiatives for some of the world's most admired brands.Equal Opportunity Statement: Near Source is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when everyone feels empowered to contribute.