Software Developer - Application Support & Development

Are you a versatile developer with a passion for solving complex problems and building scalable enterprise solutions? Join our team as a Software Developer, where you’ll play a pivotal role in enhancing and customizing mission-critical applications that support our life insurance operations.

This is a full-stack role that blends software engineering, DevOps, and system observability. You’ll collaborate across disciplines to deliver robust, integrated solutions that drive business success.

Key Responsibilities

• Lead development, maintenance, and enhancement of enterprise-grade applications.
• Support integrations and workflows using tools like MuleSoft and Apex.
• Implement and troubleshoot APIs (REST, SOAP), with expertise in JSON, XML, and error handling.
• Collaborate with cross-functional teams to resolve technical issues across infrastructure and applications.
• Engage in DevOps practices including CI/CD pipeline support, environment configuration, and automation.
• Monitor system health using observability tools to proactively identify performance issues.
• Provide Tier-2 production support and escalate complex issues as needed.
• Maintain clear technical documentation including API specs, system diagrams, and SOPs.
• Utilize project management tools such as Atlassian, SharePoint, and Jira.
• Participate in Agile ceremonies and contribute to sprint planning, retrospectives, and code reviews.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
• Minimum 5 years of experience in software development, technical product management, or platform ownership.
• Strong understanding of system architecture, integration patterns, and API behavior.
• Proficiency in structured data formats (XML, JSON) and modern integration methods.
• Experience with Agile methodologies and leading agile ceremonies.
• Proven ability to translate business needs into technical solutions.
• Excellent communication and collaboration skills; able to influence and build trust across teams.
• Experience in regulated industries such as life insurance, finance, or payments is highly valued.

Why Join Us?

• Work on impactful projects that support critical business operations.
• Collaborate with talented professionals in a dynamic, agile environment.
• Opportunity to innovate and experiment with emerging technologies.
• Competitive compensation and benefits package.
• Supportive culture that values knowledge-sharing and continuous learning.