Operations Manager

Description

The Operations Manager manages and supports a broad range of operational, financial, and administrative functions to ensure the efficient and effective operations of NCRC. This role provides direct operational support to the Chief Finance Officer (CFO) and Chief Operations Officer (COO), including preparation and coordination of Finance Committee meetings, managing communications, documentation, and projects.

The Operations

Manager oversees daily office activities, develops and implements administrative policies and procedures, manages office resources and vendor relationships, manages tenant relationships, and ensures continuity of organizational operations. This role also tracks and analyzes operational costs, monitors budgets, and collaborates across departments on institutional projects and initiatives.

This position operates within a hybrid work environment. Tuesday and Thursday are required in-office days; Wednesday in-office attendance is required when scheduled meetings or events occur. Monday and Friday are designated remote workdays. Remote work requires a reliable internet connection and a suitable workspace. This role involves prolonged periods of stationary work at a computer.

KEY RESPONSIBILITIES

Facility & Resource Management

Coordinate and resolve building maintenance issues, including key fob distribution, safety, tenant inquiries, and overall cleanliness.

Regularly review and manage inventory of office resourcesspace, furniture, and suppliesto support a comfortable, productive work environment.

Serve as primary liaison to the property manager.

Provide support and coordination for the Real Estate Committee.

Support to the CFO/COO

Prepare agendas, materials, and supporting documentation for Finance Committee meetings; coordinate logistics, distribute materials, and record minutes.

Track action it