Detailed Job Description

Reporting to the Vice-President, Policy, Public and Legal Affairs, the Director, Communications and Engagement provides strategic leadership for the NCC’s corporate communications and engagement functions. This role oversees the planning, development and execution of integrated communications and engagement strategies that advance the NCC’s mandate, strengthen public trust, and enhance organizational reputation. The Director leads multidisciplinary teams responsible for: Strategic communications, internal communications, media relations and issues management Digital communications, marketing and content strategy Graphic design and linguistic services Public, stakeholder and Indigenous engagement and consultation Partnerships, outreach and client services The Director also ensures the delivery of inclusive, accessible and compliant communications and engagement approaches aligned with Government of Canada legislation and policies, reflecting best practices in public sector engagement.

Essential

Qualifications

Education A degree from a recognized post-secondary institution with specialization in Business Administration, Communications, Public Relations or an acceptable combination of education, training and/or experience.

Experience A minimum of eight (8) years of progressive leadership experience in communications and public relations, public and Indigenous engagement and consultation, development and implementation of engagement frameworks and strategies, leading multidisciplinary teams and managing complex, high-visibility initiatives.

Knowledge

Communications, marketing and public relations principles and practices Government of Canada communications frameworks and legislation, including the Official Languages Act, Accessible Canada Act, best practices in inclusive, accessible and Indigenous engagement and consultation Public sector governance, stakeholder relations and reputation management Abilities Lead in a complex, fast‑paced and high‑profile environment with competing priorities Analyze complex issues, interpret data and trends, and provide strategic insights Anticipate risks, manage sensitive issues and deliver sound, innovative solutions Negotiate and influence effectively with diverse internal and external stakeholders Competencies Create vision and strategy Mobilize people Uphold integrity and respect Collaborate with partners and stakeholders Promote innovation and guide change Achieve results Conditions of Employment Possess or be eligible to obtain Secret security clearance Bilingual CBC linguistic profile May be required to work irregular hours and/or overtime (evenings, weekends, public holidays) on occasion Position is in the National Capital Region; applicant must reside within commutable distance from the workplace Hybrid and flexible work environment offered