ServiceNow SRE at National Bank

Join the productivity Tools Management team at National Bank as a Site Reliability Engineer specialized in ServiceNow. Your expertise will enhance the platform's reliability and performance in a critical environment. This role demands mastery of system reliability and automation to ensure continuous performance of the ServiceNow platform.

You will implement proactive monitoring and drive operational continuity while supporting governance and security. Collaborating with multidisciplinary teams, you will influence best practices in technology management and improve user experience through strategic enhancements. Key Responsibilities:

• Ensure the reliability and availability of the ServiceNow platform
• Implement monitoring and automation practices to prevent incidents
• Enhance operational continuity and reduce operational risks
• Support compliance and security in a regulated environment
• Oversee secure evolution of platform features and integrations Requirements:
• Bachelor's degree in computer science or related field
• Extensive ServiceNow platform experience in reliability
• Background in managing critical platforms with high stability
• Familiarity with agile practices in transforming environments
• Bilingual in English and French Elevate National Bank’s ServiceNow reliability, operational excellence, and user satisfaction as a Site Reliability Engineer.