Senior Customer Service Executive
Muthoot Fincorp LimitedRole Overview
Muthoot Fincorp Limited is hiring a Senior Customer Service Executive. This is a full-time role in Unjha. posted 3 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
SENIOR CUSTOMER SERVICE EXECUTIVE Key Job Responsibilities
- To ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches.
- Promote and maintain positive relations with all contacts, customers, and potential customers
- Achieve desired level of productivity to meet & contribute towards branch profitability targets.
- Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
- Conduct promotional activities for marketing and drive referral programs for customer acquisition
- Responsible to handle day to day transactions and valuables.
- Maintain all data and records related to daily transactions
- Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes
- Result Orientation
- Customer Service & Retention Focus
- Digital Mindset
- Relationship Building
- Process Knowledge/ Orientation
- Effective Time Management
- Cross Selling / Upselling Skills
- Business Development
- Communication Skills – Proficiency in local language and English Role Requirements Educational Qualification – Graduate Experience – 1 year experience in lending / financial services
Frequently Asked Questions
How do I apply for the Senior Customer Service Executive position at Muthoot Fincorp Limited?
Use the Apply button above to submit your application directly to Muthoot Fincorp Limited. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Customer Service Executive position at Muthoot Fincorp Limited located?
This position is based in Unjha. Muthoot Fincorp Limited has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Customer Service Executive at Muthoot Fincorp Limited earn?
Muthoot Fincorp Limited has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Customer Service Executive role at Muthoot Fincorp Limited posted?
This role was posted on June 12, 2026 (3 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Customer Service Executive role at Muthoot Fincorp Limited require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Muthoot Fincorp Limited lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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