Revenue Operations Business Partner

Who you are

• 4+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, ideally within a SaaS or recurring revenue environment
• Strong analytical skills, with the ability to turn complex data into clear insights and recommendations
• Deep understanding of GTM processes across the customer lifecycle (Sales, Marketing, CS) and how to improve them through systems, tools, and best practices
• Experience leading cross-functional initiatives and driving alignment across teams with different priorities and perspectives
• Strong project management capabilities, with a track record of executing complex initiatives on time and with measurable impact
• Familiarity with modern RevOps tools (e.g., Salesforce, Gainsight, Outreach, Pocus, LeanData) and readiness to explore emerging AI and automation technologies
• Understand SaaS unit economics, PLG vs. sales-led motions and CPQ fundamentals, applying strategic thinking to communicate business tradeoffs and growth opportunities
• Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization
• A proactive, growth-oriented mindset with a passion for solving problems, improving processes, and driving scalable outcomes
• Based in the US or Canada, in the EST or CST timezones

What the job involves

• The Revenue Strategy team is a critical partner within our Revenue organization, driving the systems, processes, and insights that power our go-to-market engine
• We work hand-in-hand with Sales, Marketing, Customer Success, and Finance to ensure our teams are aligned, equipped, and set up to deliver their best performance
• Our mission is to serve as a center of operational excellence — helping the business scale efficiently, make data-informed decisions, and stay closely connected to the needs of our customers and teams
• You will play a central role in helping shape and execute our go-to-market strategy. Reporting to the Revenue Operations Manager, you will act as a strategic advisor and operational leader, connecting the needs of GTM teams to centralized RevOps capabilities
• Your work will span performance analysis, process optimization, planning cycles, and the rollout of initiatives — all designed to improve revenue performance and the customer lifecycle. We are seeking a proactive, analytical thinker who can challenge assumptions, identify growth opportunities, and help operationalize strategies at scale
• Serve as a trusted partner to Sales, Marketing, and Customer Success leaders, aligning business goals to operational strategies and RevOps initiatives
• Analyze pipeline health, performance metrics, and funnel trends to deliver actionable insights and improve forecast accuracy, deal velocity, and territory performance
• Lead process improvement efforts, streamline cross-functional handoffs, and implement playbooks that drive consistency and efficiency across GTM motions
• Drive critical planning cycles, including territory design, quota setting, and incentive modeling, ensuring alignment between business objectives and operational execution
• Collaborate with cross-functional teams (Systems, Enablement, Analytics) to deliver data-driven programs and ensure the field is equipped with the right tools and insights
• Champion the adoption of AI, automation, and intelligent tools that enhance decision-making and scale operational impact across the organization

Benefits

• 401(k)
• Company equity
• Health insurance
• Fertility benefits
• MURALvida stipend
• Fully remote team
• Flexible time off
• Parental leave
• End of Year Closure
• Design thinking trainings
• MURAL free forever plan