Product Analyst / Product Owner

Company Description

At mroads, we are dedicated to empowering organizations to build next-generation workforces by utilizing cutting-edge technology and data. With a strong focus on innovation, we create solutions that simplify and enhance the lives of individuals and businesses. Our offerings include staff augmentation, consulting services, and Paññã, the world’s first AI-powered, cloud-based video interview platform.

Through our solutions, we aim to transform how organizations approach recruitment and workforce management.

Role Description

This is a contract role for a Product Analyst / Product Owner on (W2 bases )located in Bethesda, MD, with the flexibility of a hybrid work model that allows for partial remote work. The role involves gathering and analysing business requirements, managing product backlogs, and defining key product features.

Responsibilities include collaborating with stakeholders to drive decision-making, translating business needs into technical specifications, and working closely with development teams to ensure seamless execution of product strategies. The candidate will also assess performance metrics to identify areas for product improvement.

NOTE: Must have experience with Hospitality or Hotel background.

Required:

• 7+ years’ experience in information technology application design or development
• Undergraduate degree or equivalent experience
• 4+ years’ experience as a product owner or product manager experience
• Ability to explain product vision, business objective, technical feasibility, define requirements
• Ability to drive engineering accountability for technical implementation against defined features and requirements
• Excellent communicator, both written and spoken
• Experience with Agile Development methodology and tools (CSPO or CSM certification a plus)
• Experience with project management tools such as JIRA, Confluence and SmartSheets
• Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
• Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
• Strong project management skills (PMI certification a plus)
• Strong process management, negotiating, influencing, and problem-resolution skills

Preferred

• Familiarity with hospitality industry applications and processes
• Ability to manage and work with on-shore and off-shore service providers
• Familiarity with existing information architecture, application portfolio, and information management methodology
• Graduate degree

CORE WORK ACTIVITIES

Technical Product Owner

• Maintain a well-groomed product backlog of features to include refined user stories that are ready for development
• Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps
• Support the definition of guest service product requirements and development of the product roadmap
• Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development
• Cordinate testing, acceptance and delivery of enhancements between vendor and MI business partners
• Coordinate with support teams for defect resolution

Demonstrating and Applying Discipline Knowledge

• Provides technical expertise and support to persons inside and outside of the department
• Demonstrates knowledge of job-relevant issues, products, systems, and processes
• Demonstrates knowledge of function-specific procedures
• Keeps up-to-date technically and applies new knowledge to job
• Knowledge of and understanding of complex algorithms

Additional Responsibilities

• Proven ability to lead and work with cross-functional teams in support of specific business priorities
• Ability to solve problems quickly, think strategically, and drive data-driven decision making
• Ability to simultaneously manage multiple projects and aggressive timelines
• Strong interpersonal skills and success in cross-functional relationship-building at all levels