Role Overview
Movable Ink is hiring a entry-level Client Experience Associate. This is a full-time role in Movable Ink - London . Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
The Client Experience Associate (CXA) will be an integral part of supporting our clients and their needs by working closely with the Director led Client Experience teams. The CXA will be proactive, technical, and should have a strong desire to manage their own book of business in the future.
Responsibilities of the Client Experience Associate:
- Learn the Movable Ink platform and email industry eco-system.
- Support Client Experience Manager (CXM) on named accounts as backup contact.
- Communicate directly with contacts on named accounts to gather requirements and prep for campaign execution.
- Pull campaign results from the Movable Ink platform and synthesize into standardized campaign reports for clients on a regular basis.
- Support in the creation and execution of powerpoint presentations for client Business Reviews and Status meetings.
- Execute email mock-ups in Photoshop for client Business Reviews and Status meetings.
- Proactively manage schedule of client meetings and Business Reviews etc - including preparing swag and administrative and logistical elements.
- Manage contact roles in Salesforce for all clients organizations.
- Take minutes in client meetings and document in Gainsight.
- Troubleshooting queries and QA campaign setups for clients
- Produce written documentation for custom projects
Qualifications:
- Ability to manage multiple deadlines and deliverables simultaneously
- Excellent oral and written communication skills
- Strong ability to work well with others
- Adaptability in a fast-changing environment
- Positive attitude
- Focuses on outcomes
- Self-Motivated
- Creative & entrepreneurial-minded
- Willing to try new things
- Coachability
- Desire to learn HTML/CSS/Javascript and Photoshop
Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.
We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.
Frequently Asked Questions
How do I apply for the Client Experience Associate position at Movable Ink?
Use the Apply button above to submit your application directly to Movable Ink. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Client Experience Associate position at Movable Ink located?
This position is based in Movable Ink - London . Movable Ink has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Client Experience Associate at Movable Ink earn?
Movable Ink has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Client Experience Associate role at Movable Ink posted?
This role was posted on April 8, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Client Experience Associate role at Movable Ink entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Movable Ink has listed.
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