Job Description
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">ABOUT SWTHZ</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":280,"335559739":80}"> </span></p>
<p><span data-contrast="auto">SweatHouz is the fastest-growing recovery franchise business globally. With over 100 open locations and over 300 licenses sold, SWTHZ is focused on accelerating the world's adoption of contrast therapy through private suite experiences, harnessing the power of infrared sauna and cold plunge.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">JOB SUMMARY</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":280,"335559739":80}"> </span></p>
<p><span data-contrast="auto">The SweatHouz Studio Experience Manager plays a critical role in leading and motivating their team to deliver an exceptional guest and member experience that drives membership growth, retention, and revenue. You will be a passionate advocate for the SWTHZ brand, embodying our core values of integrity, respect, fairness, and excellence.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-ccp-props="{"335559738":240,"335559739":240}">JOB LOCATION: San Diego, California </span></strong></p>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">ESSENTIAL DUTIES & RESPONSIBILITIES</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":280,"335559739":80}"> </span></p>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 4">Sales and Membership Growth </span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":240,"335559739":40}"> </span></p>
<ul>
<li><span data-contrast="auto">Achieve studio membership and revenue goals: Collaborate with the sales team to develop and implement strategies to attract new members and retain existing ones.</span><span data-ccp-props="{"335559738":240}"> </span></li>
<li><span data-contrast="auto">Provide exceptional sales support: Coach and mentor sales associates on effective sales techniques and product knowledge.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Track and analyze membership data: Monitor key membership KPIs and use insights for strategic decision-making.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Partner with the marketing team: Actively participate in marketing initiatives and promotions to drive awareness and generate leads.</span><span data-ccp-props="{"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 4">Leadership & Team Management </span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":240,"335559739":40}"> </span></p>
<ul>
<li><span data-contrast="auto">Build and cultivate a high performing, engaged team: Foster a positive and collaborative work environment where employees feel valued, motivated, and empowered to succeed.</span><span data-ccp-props="{"335559738":240}"> </span></li>
<li><span data-contrast="auto">Develop and coach team members: Provide effective training and coaching to ensure all team members possess the skills and knowledge needed to excel in their roles.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Lead by example: Demonstrate exceptional work ethic, communication, and customer service skills, inspiring your team to do the same.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Performance management: Implement effective performance management practices, including setting goals, providing regular feedback, and conducting performance reviews.</span><span data-ccp-props="{"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 4">Operational Excellence </span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":240,"335559739":40}"> </span></p>
<ul>
<li><span data-contrast="auto">Ensure smooth and efficient daily operations: Oversee all aspects of studio operations, including scheduling, staff assignments, inventory management, and adherence to company policies and procedures.</span></li>
<li><span data-contrast="auto">Maintain a clean, inviting, and safe studio environment: Implement and enforce hygiene and safety protocols to create a comfortable and enjoyable experience for all guests and members.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Manage studio cleanliness: Allocate cleaning staff in a manner that keeps attrition under 7%.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Identify and implement operational improvements: Keep a strong pulse on your studio. Continuously identify opportunities for improvement in both the team member and member experience. Implement effective solutions as needed.</span><span data-ccp-props="{"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3"> </span><span data-ccp-parastyle="heading 3">KEY SKILLS & ABILITIES </span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":280,"335559739":80}"> </span></p>
<ul>
<li><strong><span data-contrast="auto">Leadership:</span></strong><span data-contrast="auto"> Can you inspire a shared sense of purpose in the studio? This includes leading your team through change, getting buy-in, and coaching through ambiguity.</span><span data-ccp-props="{"335559738":240}"> </span></li>
<li><strong><span data-contrast="auto">Business Acumen:</span></strong><span data-contrast="auto"> Can you see beyond the surface and understand the intricate dance of sales and operations?</span><span data-ccp-props="{}"> </span></li>
<li><strong><span data-contrast="auto">Strategic Thinking:</span></strong><span data-contrast="auto"> Problems and challenges in the studio are not roadblocks but puzzles waiting to be solved. Can you dissect a challenge, analyze its components, and forge solutions that deliver financial results?</span><span data-ccp-props="{}"> </span></li>
<li><strong><span data-contrast="auto">Persuasion:</span></strong><span data-contrast="auto"> Relationship-based selling is not coercion but building trust and value. Can you build trust with studio guests (intros) and create a compelling vision for why they should join and become a member of the studio?</span><span data-ccp-props="{}"> </span></li>
<li><strong><span data-contrast="auto">Delegation and Empowerment:</span></strong><span data-contrast="auto"> Can you delegate in a way that drives strong revenue and meets membership targets?</span><span data-ccp-props="{"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">MINIMUM QUALIFICATIONS</span></span></strong></p>
<ul>
<li><span data-contrast="none">High School Diploma or GED required.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Degree in a related field preferred.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">3+ years of experience in a sales environment, with a proven track record of relationship-based selling, building value, and overcoming objections.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">3+ years Management experience preferred, including leading teams, coaching, and driving performance outcomes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Current AED/First Aid/CPR certification</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}">Reliable means of mobility for travel to studio location</span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">PHYSICAL DEMANDS </span><span data-ccp-parastyle="heading 3">&</span><span data-ccp-parastyle="heading 3"> ENVIRONMENTAL CONDITIONS</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":280,"335559739":80}"> </span></p>
<ul>
<li><span data-contrast="auto">Must be able to lift up to 50 lbs.</span><span data-ccp-props="{"335559738":240}"> </span></li>
<li><span data-contrast="auto">Physical efforts required for daily duties, including squatting, bending, reaching, spotting, jumping, and prolonged standing and walking</span><span data-ccp-props="{"335559739":240}"> </span></li>
<li>Exposure to cleaning chemicals and sanitizing agents</li>
<li><span data-ccp-props="{"335559739":240}">Must be comfortable administering CPR/AED protocols</span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 3">INTERPERSONAL SKILLS</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":280,"335559739":80}"> </span></p>
<ul>
<li><strong><span data-contrast="auto">Inquisitive:</span></strong><span data-contrast="auto"> Eager to learn and understand. </span><span data-ccp-props="{"335559738":240}"> </span></li>
<li><strong><span data-contrast="auto">Attentive:</span></strong><span data-contrast="auto"> Mindful, observant, empathetic, and considerate of others.</span><span data-ccp-props="{}"> </span></li>
<li><strong><span data-contrast="auto">Dependable:</span></strong><span data-contrast="auto"> Consistent, flexible, true to their word, and reliable.</span><span data-ccp-props="{}"> </span></li>
<li><strong><span data-contrast="auto">Enthusiastic & Passionate </span></strong><span data-contrast="none">Positive, engaged, and deeply passionate about health, wellness, and the brand; eager to be of service.</span><span data-ccp-props="{}"> </span></li>
<li><strong><span data-contrast="auto">Performance-Minded:</span></strong><span data-contrast="auto"> Strives for excellence, continuously improves abilities, and delivers results at the highest level.</span><span data-ccp-props="{}"> </span></li>
<li><strong><span data-contrast="auto">Energetic:</span></strong><span data-contrast="auto"> Possesses strong endurance, is self-motivated, and faces challenges head-on.</span><span data-ccp-props="{}"> </span></li>
<li><strong><span data-contrast="auto">Honest:</span></strong><span data-contrast="auto"> Demonstrates high integrity, conscientiousness, and truthfulness. </span><span data-ccp-props="{"335559739":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">BENEFITS </span></strong><span data-ccp-props="{"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="none">Competitive Compensation and Bonus Eligibility </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Flexible Work Schedule</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Free Drop-In Sessions </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Career Growth Opportunities</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Flexible Vacation </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="none">Supportive Leadership Team</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p><strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}">COMPENSATION: $70,000 annually plus bonus</span></strong></p>
<p><strong><span data-contrast="auto">Momentic Studios Inc.</span></strong><span data-contrast="auto"> is proud to be an equal opportunity employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
About Momentic

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