Technical Support Specialist – Server Systems

Elevate your IT career as a Technical Support Specialist at Mohawk College, focusing on server administration in a hybrid work setting. This position emphasizes enterprise-level server solutions and system security expertise.In this role, you'll collaborate with a team of Server Specialists producing high-quality technical support for faculty and staff. You will be responsible for administering critical server systems essential for research and teaching, including Windows and Linux environments.

Your analysis skills will play a vital role in identifying departmental needs and developing technology solutions to meet them effectively.Key Responsibilities:

• Ensure optimal performance of college server infrastructures
• Manage backups and restore lost data when necessary
• Implement security measures for server configurations
• Assist in system planning and disaster recovery strategies
• Conduct research on emerging technologies for the collegeRequirements:
• At least a three-year relevant post-secondary education
• Minimum two years of technical support experience
• Commitment to inclusion and equity in the workplace
• Effective communication with diverse populations
• Experience in managing Active Directory and file maintenanceBring your commitment to innovation and inclusivity to the Server Systems team at Mohawk College.