Salesforce Marketing Cloud Administrator

**Position Summary**

**Key Accountabilities**

• Serve as the primary Salesforce Marketing Cloud Administrator.
• Maintain contact data between Marketing Cloud and Salesforce.
• Collaborate with the Marketing team on account-based marketing strategies supporting our GTM motion.
• Work with functional business leads to define suitable processes to support operational, administrative, and change management activities related to Marketing Cloud.
• Design dashboards and reports to analyze effectiveness of campaigns.
• Develop training and documentation to enable and support marketing team activities within Marketing Cloud.

**Skills/Qualifications**

• 3+ years of experience in Salesforce Marketing Cloud
• Proficient in Marketing Cloud Connect
• Experience with Marketing Cloud data models, including Contact Model, Data Views and Data Extensions
• Knowledge of Salesforce Sales Cloud data models.
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of Salesforce Marketing Cloud best practices and functionality
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Previous experience working in a SCRUM or agile environment preferred
• Experience in planning, segmentation, targeting, execution, and analysis of marketing campaigns
• Excellent project management skills
• Demonstrated ability to meet deadlines and prioritize simultaneous requests
• Creative and analytical thinker with strong problem-solving skills
• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate an ability to communicate effectively at all levels of the organization

**Additional Assets**

• Web development (HTML, CSS, Javascript)
• AMPscript and SSJS scripting languages
• Marketing Cloud SOAP and REST APIs
• Additional Salesforce platform certifications
• Experience with project management tools such as Jira and Confluence
• Experience with building or maintaining integrations between different business systems

**Perks and Benefits**

• Comprehensive health benefits starting on day one
• RRSP Matching Plan
• Variable Incentive Plan
• Mio-Days: We extend all three-day weekends to four-days and provide a Holiday Shutdown in December
• Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
• Internet subsidy and a remote work allowance
• Enhanced paternity and maternity leaves
• Unlimited vacation policy
• Wellness offerings (Fitness, Mindfulness)

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