Senior Consulting Project Manager-CTJ-Poly with Security Clearance
Microsoft CorporationJob Description
Overview We are seeking a Sr.
Consulting Project
Manager.
The Consulting Project
Manager for this role will:
Engage with customer stakeholders to develop partnerships, leveraging broad technical expertise. Drive customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer. Adhere to project compliance standards and requirements of the contract and accommodates customer compliance standards.
Drive project initiation for projects of medium complexity by delivering a workstream within a larger project/program. Facilitate contracting process for partner resources by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team. Develop detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity.
Provide review of defined metrics, proactively monitors and tracks risks, ensures timely completion and quality of deliverables, and manages stakeholder communications. Drive timely project closure by ensuring completion of project sign off tasks. Apply advanced knowledge across project management principle areas, contributes at local team-wide level to share knowledge and support others, serves as a mentor to junior colleagues to grow identified skill gaps, and participates in cross-border mentoring and peer alignment to share lessons learned on challenging projects.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do.
In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
Responsibilities Account Delivery Management Contributes to consumption activities, through others (e.g., Customer Success resources), for customers by identifying blockers to consumption goals and enabling customers, through internal teams, to get the full value of their purchases. Holds accountability for project delivery forecast. Drives and maintains obligations to customer across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management while ensuring adherence to security best practices in partnership with Solution Area SMEs.
Ensures that customer-required or market-required security certifications are active. Leads or participates in steering committee meetings with strategic customers to discuss progress toward delivery success. Supports relationships with key stakeholders in the customer portfolio to ensure service delivery is on track, and issues are being anticipated, identified, and managed.
Communicates current view of delivery to customer stakeholders, as appropriate. Collaborates with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure. Manages areas of fiscal responsibility within project portfolio, staying within budget while driving engagement profitability and risk management.
Initiation
Balances needs across projects in challenging situations (e.g., scarce technical resources), with support from senior colleagues as needed, and collaborates with other groups (e.g., resource managers, Global Delivery Center) on integrated planning and organization of onshore/offshore projects. Drives project initiation for projects of medium complexity (e.g., multiple offerings, and/or supports projects of high complexity (e.g., tailored offerings, high visibility, high impact, market making) by delivering a workstream within a larger project/program, by driving commitment of delivery resources, assigning resources, assisting in sourcing and qualifying partner resources, and creating work breakdown structures (WBSs) with delivery team. Drives checklist and process finalization for Secure Future Initiative (SFI) with team and customers Planning Develops detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity, leveraging existing materials and experience to drive scope, resources, and Microsoft project schedule in alignment and collaboration with customer plan.
Ensures use of baselining, resource load balancing, and application of work effort, dependency management, contingency planning, and utilization of
About Microsoft Corporation
Microsoft Corporation
microsoft.com
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