MicroPower Direct is hiring: Help Desk Technician in Washington
MicroPower DirectFull Timemid
Washington, District of Columbia, USPosted March 12, 2026
Job Description
JOB DESCRIPTION
Job Description
We are seeking a Help Desk Technician to join our team!
You will resolve computer-related issues for your clients.
Responsibilities
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
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