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Retail Manager - Customer Experience Manager

Michaels
Full Timemid
Butler, Pennsylvania, USPosted April 14, 2026

Job Description

Position: Retail Manager - Customer Experience Manager Full Time

Michaels - 740 Butler Crossing [Department Supervisor] As a Customer Experience Manager at Michaels, you'll:

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations;

Lead the omni channel processes;

Ensure all front end policies and procedures are followed;

Train, observe and coach customer experience team to achieve results.

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