Operations Coordinator (Remote) – Mia's Minis

Location: Remote (Must reside in Virginia and be located within one hour of Fairfax, VA)

Compensation: $20/hour

Position Type: Full-Time, 1099 Independent Contractor

Benefits: PTO offered. No additional benefits provided.

About Mia's Minis

Mia's Minis is a growing childcare agency serving families throughout Northern Virginia. We connect families with reliable, thoroughly vetted caregivers while focusing on safety, communication, professionalism, and exceptional service.

Our mission is simple: provide families with dependable childcare while creating opportunities for outstanding caregivers. As we continue to grow, we are building a strong internal team to support operations and help shape the future of the company.

We are a small, close-knit team where every person plays an important role. This is an excellent opportunity for someone who enjoys wearing multiple hats, helping build systems, and growing alongside a company.

Position Overview

We are seeking a highly organized, detail-oriented Operations Coordinator to help manage the day-to-day operations of Mia's Minis.

This position is primarily remote but may occasionally require in-person attendance for meetings, events, training sessions, or operational needs within Northern Virginia.

The ideal candidate is dependable, flexible, proactive, a quick learner, and comfortable handling multiple priorities at once. This role will serve as a key point of contact for both families and sitters and will help ensure daily operations run smoothly.

Primary Responsibilities

• Coordinate sitter scheduling and placement
• Match families with qualified sitters
• Respond to emails, phone calls, and text messages
• Assist with schedule changes and coverage needs
• Manage sitter call-outs and last-minute staffing issues
• Support payroll and payment-related communications
• Maintain accurate records and documentation
• Assist with onboarding and administrative tasks
• Identify operational issues and recommend solutions
• Support company growth initiatives and process improvements

Requirements

Applicants must:

• Be at least 18 years old
• Reside in Virginia
• Live within one hour of Fairfax, Virginia
• Have reliable internet access and a dedicated workspace
• Possess strong communication and customer service skills
• Demonstrate exceptional organization and attention to detail
• Be flexible and able to adapt in a fast-paced environment
• Be a quick learner and self-starter
• Pass a background check
• Pass a drug screening
• Hold current CPR and First Aid certification
• Be legally authorized to work in the United States

Preferred Qualifications

• Childcare, nanny agency, staffing, scheduling, healthcare, hospitality, or administrative experience
• Experience working remotely
• Experience handling customer communications
• Familiarity with scheduling software and online business tools

Growth Opportunities

This position offers significant room for growth as Mia's Minis expands. We are looking for someone who wants to become an integral part of the company and help shape its future. As the business grows, additional responsibilities and leadership opportunities may become available.

What We're Looking For

The ideal candidate is:

• Reliable
• Organized
• Detail-oriented
• Professional
• Compassionate
• Flexible
• Resourceful
• Team-oriented
• Comfortable working independently

If you are excited about helping a growing company build strong systems, support families, and make a meaningful impact in your community, we would love to hear from you.

Apply today and grow with Mia's Minis!

Pay: $20.00 per hour

Benefits

• Flexible schedule
• Mileage reimbursement
• Paid time off
• Referral program

Work Location: Hybrid remote in Fairfax, VA 22030