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Epic Orders & EHR Business Intelligence Analyst

Meritus Medical Center
Full Timemid
Hagerstown, Maryland, US$82k – $123kPosted March 16, 2026

Salary Context

This role offers $82k–$123k. The median for Mid-level data_analysis roles is $71k–$99k (based on 18 listings). 21% above median.

Job Description

Epic Orders & EHR Business Intelligence Analyst

FullTime | Healthcare IT | Epic Systems

We’re looking for a collaborative, curious, and solutionsdriven Epic Orders & EHR Business Intelligence Analyst to join our Epic team. In this role, you’ll help shape the clinical systems that support patient care across our organization. You’ll work closely with clinical and business partners to translate realworld needs into smart, reliable Epic functionality and highquality reporting.

If you enjoy solving complex problems, improving workflows, and building tools that make a meaningful impact on patient care, this role offers the opportunity to do exactly that.

What You’ll Do

  • Develop, configure, and support Epic Orders, Bugsy and related EHR applications
  • Build and maintain operational and projectbased reports, dashboards, and databases
  • Partner with clinical and business teams to understand needs and translate them into Epic functionality
  • Design workflows, document changes, and ensure data integrity and quality across systems
  • Provide technical guidance, training, and support for Epic clinical applications
  • Analyze processes, identify issues, and recommend improvements
  • Participate in project planning, testing, documentation, and golive support
  • Build strong working relationships with clinical, business, and IT stakeholders
  • Contribute to 24/7 support and ongoing system maintenance

What You Bring

Education

  • Bachelor’s degree in IT, Business Administration, Health Information Management, or a related field
  • Equivalent education/experience combinations considered
  • OpTime/Anesthesia/Clarity experience is a plus

Experience

  • 5+ years of progressive healthcare experience
  • Experience with SQL, Crystal Reports, Business Objects, Reporting Workbench, or Clarity preferred
  • Background in hospital or medical center clinical systems, IT deployment, or workflow analysis
  • Familiarity with clinical software, databases, query languages, and system configuration
  • Understanding of physician practice workflows across multiple specialties
  • Experience in areas such as CPOE, clinical documentation, inpatient nursing, billing, scheduling, access services, or HIM is highly valued
  • Experience with SAS, JMP, or similar statistical tools is a plus
  • Epic clinical systems experience strongly preferred
  • Prior project team or clinical systems support experience is beneficial

Licensure & Certification

  • Epic Orders and Epic Bugsy certification required
  • Additional Epic Clarity, Epic OpTime, Bugsy and/or Epic Anesthesia certifications preferred
  • If not certified, must complete Epic training and achieve certification (Orders, Bugsy and related modules) within required timelines
  • Certifications must be maintained and kept current

Skills & Abilities

  • Strong understanding of healthcare operations, clinical workflows, and EHR systems
  • Ability to translate business needs into system specifications and functional designs
  • Knowledge of HIPAA, TJC, and regulatory requirements
  • Experience with SQL, Crystal Reports, Business Objects, and related reporting tools
  • Ability to analyze data, troubleshoot issues, and ensure data quality
  • Skilled in workflow mapping, process improvement, and documentation
  • Excellent communication skills—able to work with both technical and nontechnical users
  • Strong organizational skills with the ability to manage multiple priorities
  • Comfortable leading meetings, facilitating decisions, and supporting project plans
  • Selfdirected, detailoriented, and adaptable to changing needs

Caring Our Team

We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

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