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Senior IT Executive

Mercy Hospital
Full Timesenior
Kolkata, West Bengal, INPosted 6 days ago

Job Description

The IT Executive provides operational oversight for all information technology functions within Mission of Mercy Hospital & Research Centre (MoMHRC). This role is responsible for aligning technology infrastructure with the hospital's clinical, administrative, and mission-driven objectives. The IT Executive will ensure that digital systems are secure, reliable, compliant, and capable of supporting high-quality patient care and institutional excellence.

Key Responsibilities:

  • Oversee and maintain all hospital IT infrastructure, including servers, networks, workstations, medical device integrations, and communication systems.
  • Ensure 24/7 uptime and reliability of mission-critical clinical and administrative systems.
  • Manage data centre operations, cloud platforms, and disaster recovery protocols.
  • Supervise IT help desk and technical support functions, ensuring timely resolution of issues.
  • Administer and develop the Hospital Management Information System (HMIS) and Electronic Medical Records (EMR) platform.
  • Oversee Laboratory Information Systems (LIS), Radiology Information Systems (RIS), and PACS integrations.
  • Ensure seamless interoperability between clinical, pharmacy, finance, and administrative modules.
  • Lead system upgrades, migrations, and new module implementations with minimal operational disruption.
  • Establish and enforce cybersecurity policies, access controls, and data protection standards across the institution.
  • Ensure compliance with applicable data privacy regulations and healthcare IT standards (e.g., HIPAA guidelines, MoHFW directives, ABDM standards).
  • Conduct periodic security audits, vulnerability assessments, and staff awareness training.
  • Manage incident response protocols for data breaches or system compromises.
  • Prepare and manage the annual IT budget, ensuring cost-effective procurement and resource allocation.
  • Evaluate, negotiate, and manage contracts with IT vendors, software providers, and service partners.
  • Monitor SLAs and vendor performance to ensure value and service quality.

Required Skills & Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related engineering discipline.
  • Minimum 3-5 years of progressive IT experience, with at least 3 years in a functioning executive role.
  • Proven experience in a healthcare, hospital, or similarly regulated institutional setting.
  • Strong hands-on knowledge of HMIS/EMR systems, networking, and IT infrastructure management.
  • Demonstrated experience in cybersecurity practices and data governance.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits

  • Provident Fund

Education

  • Bachelor's (Required)

Experience

  • Human resources: 1 year (Required)

Work Location: In person

About Mercy Hospital

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Mercy Hospital

mercy.net

PharmacyOn-site

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