Job Description
The IT Executive provides operational oversight for all information technology functions within Mission of Mercy Hospital & Research Centre (MoMHRC). This role is responsible for aligning technology infrastructure with the hospital's clinical, administrative, and mission-driven objectives. The IT Executive will ensure that digital systems are secure, reliable, compliant, and capable of supporting high-quality patient care and institutional excellence.
Key Responsibilities:
- Oversee and maintain all hospital IT infrastructure, including servers, networks, workstations, medical device integrations, and communication systems.
- Ensure 24/7 uptime and reliability of mission-critical clinical and administrative systems.
- Manage data centre operations, cloud platforms, and disaster recovery protocols.
- Supervise IT help desk and technical support functions, ensuring timely resolution of issues.
- Administer and develop the Hospital Management Information System (HMIS) and Electronic Medical Records (EMR) platform.
- Oversee Laboratory Information Systems (LIS), Radiology Information Systems (RIS), and PACS integrations.
- Ensure seamless interoperability between clinical, pharmacy, finance, and administrative modules.
- Lead system upgrades, migrations, and new module implementations with minimal operational disruption.
- Establish and enforce cybersecurity policies, access controls, and data protection standards across the institution.
- Ensure compliance with applicable data privacy regulations and healthcare IT standards (e.g., HIPAA guidelines, MoHFW directives, ABDM standards).
- Conduct periodic security audits, vulnerability assessments, and staff awareness training.
- Manage incident response protocols for data breaches or system compromises.
- Prepare and manage the annual IT budget, ensuring cost-effective procurement and resource allocation.
- Evaluate, negotiate, and manage contracts with IT vendors, software providers, and service partners.
- Monitor SLAs and vendor performance to ensure value and service quality.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related engineering discipline.
- Minimum 3-5 years of progressive IT experience, with at least 3 years in a functioning executive role.
- Proven experience in a healthcare, hospital, or similarly regulated institutional setting.
- Strong hands-on knowledge of HMIS/EMR systems, networking, and IT infrastructure management.
- Demonstrated experience in cybersecurity practices and data governance.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits
- Provident Fund
Education
- Bachelor's (Required)
Experience
- Human resources: 1 year (Required)
Work Location: In person
About Mercy Hospital
Mercy Hospital
mercy.net
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