Network Support Engineer

**About The Job**

• *Mercor**

connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include

• *Benchmark**

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• *General Catalyst**

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• *Peter Thiel**

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• *Adam D'Angelo**

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• *Larry Summers**

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• *Jack Dorsey**

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• *Position:**

Network/System Lab Engineer

• *Type:**
• *Contract**
• *Compensation:**
• *$55–$75/hour**
• *Location:**
• *Remote**
• *Role Responsibilities**
• Integrate and troubleshoot new network equipment to ensure seamless operation.
• Coordinate delivery and installation of new products, maintaining a reliable network lab environment.
• Test switch testbeds for software validation to support engineering teams.
• Maintain accurate lab inventory records to ensure efficient resource management.
• Collaborate with cross-functional teams to enhance lab operations and support software engineering.
• *Qualifications**
• *Must-Have**
• Bachelor’s degree in Computer Science, Engineering, or related field.
• 4+ years of relevant experience.
• Familiarity with routers, switches, firewalls, and lab equipment.
• Understanding of IP assignment (DHCP, SLAAC, Static IP), VLANs, subnets.
• Experience with Cisco IOS, Juniper JUNOS.
• Knowledge of network management protocols (SSH, Telnet, HTTP/HTTPS).
• Understanding of break/fix concepts, console access, SCM modules.
• Basic knowledge of power supply (PSU/PDU/Voltage requirements).
• Experience with inventory management systems.
• Excellent troubleshooting and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Detail-oriented and organized.
• *Preferred**
• Experience in a network lab environment.
• Knowledge of lab safety procedures and best practices.
• *Compensation & Legal**
• W-2 employment through Cincinnatus.
• Hourly contractor, Paid weekly.
• *Application Process (Takes 20–30 mins to complete)**
• Upload resume
• AI interview based on your resume
• Submit form
• *Resources & Support**
• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
• For any help or support, reach out to: support@mercor.com
• PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.*

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