Field Service Technician/Support
MBI I.T. ServicesRole Overview
MBI I.T. Services is hiring a entry-level Field Service Technician/Support. This is a contract role in Thunder Bay. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?
We are currently hiring for a contract I.T Field Service Technician job in Thunder Bay, ON You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. The ideal candidate would have good communication skills, be customer-friendly, and should be comfortable traveling long distances.
Field Service Technician job responsibilities:
Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports user account information including rights, security, and systems groups.
Determines and recommends which products or services best fit the customers' needs.
Available to work extended hours including weekends and evenings for the duration of the contract.
- High school diploma and college or university enrollment/degree.
- 2+ years experience working as a break/fix Field IT technician and or lead break/fix Field IT technician.
- Excellent technical knowledge of hardware and Windows 7, and Windows 10 operating systems.
- Working technical knowledge of current protocols, operating systems, and standards.
- Able to read and understand technical manuals, procedural documentation, and OEM guides.
- Able to develop and interpret technical documentation for training and end-user procedures.
- Familiar with personal computers/printers/wireless connectivity devices.
- Possession and use of an owed car for travel between locations.
- Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
- College diploma or university degree in the field of computer science and/or information technologies or 7-10 years equivalent work experience.
Cisco or Microsoft certifications.
Travel time- Last site location back to HUB.
Frequently Asked Questions
How do I apply for the Field Service Technician/Support position at MBI I.T. Services?
Use the Apply button above to submit your application directly to MBI I.T. Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Field Service Technician/Support position at MBI I.T. Services located?
This position is based in Thunder Bay. MBI I.T. Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Field Service Technician/Support at MBI I.T. Services earn?
MBI I.T. Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Field Service Technician/Support role at MBI I.T. Services posted?
This role was posted on April 20, 2026 (49 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Field Service Technician/Support role at MBI I.T. Services entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements MBI I.T. Services has listed.
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