Senior Process Improvement Manager

Join our team as a Senior Process Improvement Manager where you will lead transformative initiatives to optimize our policies, procedures, and overall efficiency. You will play a critical role in managing project change requests and the development of Business Process Summary (BPS) documents while providing strong leadership to your team.

Essential Duties and Responsibilities:

• Manage the development of policies, procedures, and work instructions that align with program guidelines.
• Oversee the planning, analysis, and implementation of project change requests.
• Drive the creation of Business Process Summary (BPS) documents.

Strategic Leadership & Governance:

• Implement the enterprise process improvement strategy that supports corporate objectives and federal contract priorities.
• Help establish governance and prioritization processes for improvement initiatives across programs.
• Act as the primary contact for process improvement within the organization.
• Collaborate with teams to uncover impactful improvement opportunities related to cost, schedule, quality, risk, and customer satisfaction.
• Regularly report on progress, outcomes, and potential risks to leadership and stakeholders.
• Build and maintain strong relationships across various functions and programs.

Technology & Automation Enablement:

• Work with IT and Digital teams to align process enhancement with modernization and automation strategies.
• Identify opportunities for workflow optimization and system enhancements to drive improvement.
• Ensure business processes are well defined to support effective technology application.

Federal Contract & Compliance Support:

• Ensure that process improvements meet federal regulations and quality management standards.
• Align initiatives with performance targets and assist in risk management.
• Work with Quality and Risk teams to incorporate sustainable controls into improved processes.

Continuous Process Improvement Execution:

• Guide cross-functional improvement initiatives utilizing Lean, Six Sigma, PDCA, or related methodologies.
• Establish metrics to monitor and confirm that improvements yield long-term results.
• Standardize tools and best practices for process improvement across the organization.

Minimum Requirements:

• Bachelor's degree in a related field.
• 7-10 years of relevant experience in process improvement or business transformation.
• U.S. Citizenship required due to customer requirements.
• Proven track record of leading large, cross-functional initiatives with measurable outcomes.
• In-depth knowledge of Lean, Six Sigma, PDCA, or similar methodologies.
• Demonstrated ability to inspire change across complex organizations.

Key Competencies:

• Strategic thinking and execution
• Executive communication and influence
• Data-informed decision-making
• Change management
• Team leadership and talent development
• Understanding of federal compliance and operational standards

Preferred Skills and Qualifications:

• Lean Six Sigma Black Belt or equivalent certification.
• Experience in integrating process improvement with IT modernization and automation.
• Familiarity with Quality Management Systems in a federal context.

EEO Statement: Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or other legally protected characteristics.

Pay Transparency: Maximus compensation reflects factors such as job location, education, experience, and overall contributions. Other rewards may include incentives and program-specific awards, in addition to a comprehensive benefits package.

Accommodations: Maximus is committed to providing reasonable accommodations to individuals with disabilities during any phase of the employment process. Please contact us for assistance.

Minimum Salary: $105,040.00

Maximum Salary: $135,000.00