Job Category Rooms & Guest Services Operations Location Le Meridien Dania Beach at Fort Lauderdale Airport, 1825 Griffin Rd, Dania Beach, Florida, United States, 33004VIEW ON MAP ( Schedule Full Time Located Remotely? Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Davidson Hospitality Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.

If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. FRONT DESK AGENT The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. verify and adjust billing. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

Prior cash handling experience necessary. · High School graduate or G.Read, write and speak English fluently. · PERFORMANCE STANDARDS · CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; require typical amount of supervision; accept work assignments without complaints. · PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; Be alert to hazards and responsible in carrying out hotel's safety, security, and emergency procedures; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions. · FRONT DESK OPERATIONS: Follow the hotel's recommended guest arrival and departure procedures; understanding of computer-based front desk systems is sufficient to perform the primary responsibilities of the job; answer guests' questions about the hotel services and amenities. Answer guest questions and offer information and assistance. · Answer telephones. · Report all unsafe conditions immediately. · Update information in the computer systems as needed (i.e., Complete other duties as assigned by supervisor to include cross training. · Process personal and traveler's checks, handle safe deposit boxes. · Read, pass on log and communicate with previous shift. · high balance, cash basis, etc. · At the front desk on tile or carpet. · When getting supplies from cabinets, picking things up from floor and loading the printers with paper. · Getting keys, supplies and doing paperwork on the front desk. · retrieving materials. · Passing materials to guests over the front desk counter. · Handling telephones, folios, files, supplies, keyboards, grasping pens, telephones and credit cards. · Computer keyboard. · TALKING ON TELEPHONE: Frequently.

HEARING ON TELEPHONE: Frequently. Corrected to 20/40 for paperwork and computer work. · FULL FIELD VISION: Rarely. · DEADLINES/SHIFT WORK/OVERTIME: Constantly. Adjust to schedule changes and cover shifts on short notice. · Work with guests who may have demands or expectations, which cannot be met due to the lack of equipment or the facility.

ENVIRONMENTAL SETTING · CLOTHING, SAFETY EQUIPMENT REQUIRED, ACTIVITIES PERFORMED): Constantly. EXPOSURES (FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Constantly. Exposed to computer printer noise and telephone noise.

OPERATION OF EQUIPMENT/TOOLS/VEHICLES: Constantly.

Hourly

Wage- Medical, Dental Vision, 401K, PTO. $