Company Description

MarkiTech.AI, a Canadian-based company, specializes in developing innovative digital healthcare solutions, AI agents, and automation systems for healthcare and telecommunications. Over the past decade, the company has successfully delivered 50+ global projects and introduced a range of advanced platforms, such as CliniScripts, YourDoctors.Online, SenSights.AI, and others aimed at improving care delivery and enhancing user experiences. With a focus on intelligent, workflow-integrated systems, MarkiTech.AI is poised to shape the future of AI in healthcare and telecommunications through cutting-edge automation and digital transformation.

By prioritizing smarter and more efficient decision-making, MarkiTech.AI strives to create positive change across industries.

Job title (MUST BE IN CANADA)

Senior DevOps Engineer (alternate: Senior Cloud / Platform Engineer)

About the role

We are hiring a senior DevOps engineer to own and evolve our cloud platform on

AWS, grounded in infrastructure as code, secure multi-account patterns, and reliable delivery. You will shape the DevOps roadmap (standards, tooling,

automation, and operational excellence), support application releases, and provide production support for critical workloads.

Amazon EKS is central to how we run workloads—we need someone with deep,

production-grade EKS expertise who has built and owned Kubernetes on AWS end-to-end, not only deployed apps to a cluster someone else runs.

You will also lead how we adopt AI for infrastructure and platform work—not as a buzzword, but as a practical force multiplier: safe use of AI-assisted authoring and review for IaC and automation, clearer runbooks and incident workflows, and evaluation of tools and patterns that improve speed without weakening security,

compliance, or change control. This role suits someone who combines deep AWS practice with leadership: you can define “how we build and run” while still being hands-on in pipelines, clusters, and incidents.

What you will do

Roadmap & standards: Define and socialize DevOps priorities (security,

reliability, cost, velocity). Align teams on AWS Well-Architected practices, tagging, guardrails, and repeatable patterns for networking,

identity, secrets, and data.

AI adoption for infra & platform: Drive a pragmatic AI strategy for the team—e.g. standards for AI-assisted IaC and pipeline changes (review gates, testing, drift detection), documentation and runbook quality,

incident summarization and triage workflows where appropriate, and guardrails so AI tooling fits regulated or high-stakes environments. Stay current on vendor and open-source options; pilot, measure, and roll out what actually reduces toil.

Infrastructure as code: Design, review, and implement changes using

Terraform and Terragrunt, with clear module boundaries, environmentspecific config, and safe promotion across dev → non-prod →

production.

EKS (critical): Build, operate, and own the Kubernetes platform on AWS

—cluster lifecycle (creation, upgrades, patching), node groups / capacity,

networking (CNI, service mesh or ingress as used), security (RBAC,

admission controls, pod security, secrets and IRSA), add-ons, and cost/ reliability tuning. Partner with app teams on standards for workloads, namespaces, and safe rollouts; be the escalation point for cluster-level incidents.

Broader AWS platform: Operate and improve adjacent services—e.g.

RDS/Aurora, DynamoDB, object storage and CDN, KMS, Secrets

Manager, SNS (alerting), Lambda, EventBridge, and CI/CD

(CodePipeline / CodeBuild, connections to source control)—plus IAM,

VPC, and multi-tenant or multi-namespace patterns where applicable.

Release engineering: Partner with development teams on release processes, deployment strategies, change management, rollbacks, and post-release verification in regulated or high-stakes environments (e.g.

healthcare-adjacent workloads).

Production support: Participate in on-call or escalation rotation as defined by the team; troubleshoot incidents, drive root-cause analysis,

and implement preventive fixes (runbooks, dashboards, alarms,

automation).

Observability & operations: Improve monitoring, logging, tracing, and alerting; tune thresholds; reduce noise; document operationa