System Administrator Desktop Support

Systems Administrator (Desktop Support)

TS/SCI Clearance required

130k-140k/year

Onsite - Springfield, VA

NGA - Fully funded contract

Shift: 6am -2pm

Marathon TS is currently hiring for a TS/SCI cleared Systems Administrator (Desktop Support) to join our team to support our intelligence customer in Springfield, VA.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

As a System Administrator (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.

In this role, a typical day will include:

• Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.
• Provide troubleshooting support for systems hardware and software issues that are highly complex.
• Performs advance software installations and upgrades to operating systems and layered software packages.
• Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
• Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
• Leads complex data/media recoverability following a schedule of system backups and database archive operations.
• Evaluates and assesses existing systems and plans long term strategies.
• Configure and maintain networked computer system, including hardware, system software, and applications
• Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
• Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager.
• Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues
• Train end-users on the proper use of hardware and software. May training large groups of end users.
• May coach and review the work of less-experienced professionals.
• May serve as a team or task leader (Not a people manager)

WHAT YOU'LL NEED TO SUCCEED:

• Knowledge in one or more of the following areas:
• Thin Client using Virtual Desktop Infrastructure (VDI) Technology
• Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM
• End User Hardware
• Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,
• Desktop Image Management
• Home Directory and Profile Support Services
• E-mail Support Services
• Software Support Services
• Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM
• Excellent troubleshooting capabilities
• Strong communication skills
• Strong work ethic and attention to detail
• Strong writing skills (consistently document work completed)
• Strong time management skills and ability to work flexible schedules to meet job requirements
• Ability to move and lift computers, printers, monitors, and other hardware
• Team player and willing to share knowledge and learn from others to ensure team's success
• Enthusiasm and ability to adapt to new and changing technologies

Education/Experience Requirement:

• BA/BS (or equivalent experience)
• 5+ years of experience
• 8+ years of experience if no degree

Certifications:

• Security+ or CASP

Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").