Customer Care Manager
Mahindra And Mahindra LimitedRole Overview
Mahindra And Mahindra Limited is hiring a mid-level Customer Care Manager. This is a full-time role in Bhubaneswar. posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Customer Care Manager Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners. Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners. Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management. Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience 5 years and above Critical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning Experience Level Mid Level
Frequently Asked Questions
How do I apply for the Customer Care Manager position at Mahindra And Mahindra Limited?
Use the Apply button above to submit your application directly to Mahindra And Mahindra Limited. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Care Manager position at Mahindra And Mahindra Limited located?
This position is based in Bhubaneswar. Mahindra And Mahindra Limited has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Care Manager at Mahindra And Mahindra Limited earn?
Mahindra And Mahindra Limited has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Care Manager role at Mahindra And Mahindra Limited posted?
This role was posted on June 3, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start