Systems Administrator (IT)

InCommon is hiring on behalf of a US-based company.

About the Role

We’re looking for a sharp, hands-on Systems Administrator who can keep our systems humming and our team productive. You’ll handle everything from laptop setup to network stability, user management to VPN access — and jump in wherever needed when things break. This role goes beyond basic IT support; you’ll play a key part in maintaining core infrastructure and helping scale internal operations smoothly.

What You'll Own

• End-to-end laptop provisioning (Mac + Windows) and peripheral setup
• User onboarding/offboarding: Active Directory, Office 365, SSO, device access
• Troubleshooting across hardware, software, and connectivity issues
• Day-to-day network management: wired/wireless, DHCP, DNS, access points
• VPN setup and maintenance (AWS VPN preferred)
• Basic server admin tasks – including Windows Server, Group Policy, ESET
• Handling one-off fixes: WiFi dead zones, glitchy TVs, printer issues, etc.
• Maintaining IT asset inventory and documentation
• Procuring hardware/software and managing vendor relationships
• Light-touch internal training to help users navigate systems confidently

You’ll Fit Right In If You Have

• 2–4 years of experience in IT systems, support, or network admin roles
• Solid understanding of TCP/IP, DNS, DHCP, and standard networking protocols
• Comfort working across both macOS and Windows environments
• Hands-on experience with user and device management in AD + Office 365
• Familiarity with VPN tools (bonus if AWS VPN) and remote access setups
• Basic scripting or automation exposure is a plus (but not mandatory)
• Strong communication skills — you know how to explain things simply
• A bias for action: you notice something broken, and you fix it — fast