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Field Systems Engineer (Windows / Endpoint Support)

Lumen Solutions Group Inc.
Full Timejunior
Washington, District of Columbia, USPosted February 21, 2026

Job Description

We are looking for a Field Systems Engineer (Windows / Endpoint Support) to support the deployment, configuration, and maintenance of Windows-based systems across operational environments. This role requires a hands-on professional who is comfortable working onsite at labs, depots, and onboard equipment locations, with frequent travel as needed.

Key Responsibilities

  • Perform system imaging, Windows OS installation, configuration, and patch management
  • Install and upgrade applications; perform drivers and BIOS updates
  • Install and configure SQL Server as required
  • Troubleshoot tablets, POS devices, and peripheral connectivity issues
  • Configure and resolve Wi-Fi and cellular network connectivity problems
  • Manage and maintain endpoints using Microsoft Intune and SCCM
  • Create, update, and maintain technical procedures and documentation
  • Provide hands-on field support at crew bases, depots, labs, and onboard equipment locations
  • Ensure systems are updated, secure, and operating efficiently

Required Qualifications

  • High School Diploma or Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
  • 2+ years of experience building, imaging, and supporting Windows-based systems
  • Experience with endpoint deployment and lifecycle management
  • Strong troubleshooting skills across hardware, OS, and connectivity issues
  • Excellent communication and documentation skills
  • Ability to travel frequently to various operational locations
  • Ability to lift and carry equipment up to 50 lbs

Preferred Qualifications

  • Experience supporting Point-of-Sale (POS) or operational field equipment
  • PowerShell scripting experience (1+ year preferred)
  • Familiarity with enterprise device management environments

Work Environment

  • Onsite work at Washington, DC (Lab) and Philadelphia (Depot) locations
  • Travel to various operational sites as required, including field and onboard environment

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