Specialty Assistant Store Manager

Company Overview

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions each week in the United States. With more than $86 billion in fiscal year 2023 sales, Lowe's operates over 1,700 home improvement stores and employs nearly 300,000 associates. Headquartered in Mooresville, N.C., Lowe's is dedicated to offering exceptional products, supporting communities through safe and affordable housing initiatives, and developing the next generation of skilled trade experts.

Role and Responsibilities

The Specialty Assistant Store Manager is responsible for leading a team of associates to deliver outstanding customer service while ensuring the store remains clean, safe, and well-stocked. This role plays a key part in driving sales, profitability, and customer satisfaction while also supporting operational excellence. Key responsibilities include:

• Anticipate customer flow and adjust associate schedules to ensure proper coverage across departments.
• Plan for sales spikes and maintain adequate in-stock levels to support demand.
• Conduct safety walks, monitor use of store equipment, and coach associates on safe work practices.
• Lead a team of associates to provide exceptional customer experiences and operational efficiency.
• Achieve sales and margin goals while managing operational processes effectively.
• Collaborate with peers, District Managers, and Area support staff to assess customer needs and identify best practices for service and sales growth.
• Provide full store leadership when required, ensuring smooth day-to-day operations.
• Rotate through specialty areas such as cabinets, appliances, and other departments for cross-training and development.

Required Skills and Experience

• 2 years of experience leading associates in a retail environment.
• 3 years of experience working in a fast-paced, cross-functional work setting.
• 1 year of experience performing manager-on-duty responsibilities, including managing daily store operations.
• 1 year of experience directly managing sales associates in retail, business-to-business, or consumer services.
• Proficiency in Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration if required by law.
• Physical ability to stand, sit, and perform job duties; must be able to lift 25 pounds without assistance.
• Availability to work mornings, afternoons, evenings, and weekends as scheduled (generally 48 hours per week).

Preferred Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 5 years of experience managing a team of sales associates in retail or consumer-focused industries.
• 3 years of experience performing manager-on-duty responsibilities for overall store operations.
• Experience in the home improvement retail sector.
• Broad knowledge of product categories such as flooring, cabinets, appliances, lighting, plumbing, and home décor.
• Experience using store systems such as Project Tool, Genesis, M2O, and Thin Client.

Compensation and Benefits

Compensation is competitive and based on experience, education, training, and location. Lowe's provides a comprehensive benefits package including health, dental, vision, retirement plans, employee discounts, paid time off, and additional programs to support associates and their families.

About Lowe's

Lowe's is an equal opportunity employer committed to creating an inclusive workplace. Employment decisions are made without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status, or other protected characteristics under applicable law.