Role Overview
Living Timeless is hiring a CX + Ops Intelligence Lead. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role
Own the client journey post-sale and act as the founder’s eye across design, execution, and operations.
Your job is to ensure what’s promised = what’s delivered, on time.
What you do
Client Experience (60%)
- Own journey: deal → design → material → execution → handover
- Remove confusion, delays, and expectation gaps
- Capture reviews at multiple stages
- Handle escalations before they become problems
Ops Intelligence (40%)
- Track what’s actually happening across teams
- Identify delays, misalignment, and inefficiencies
- Push owners until issues are resolved
- Give clear weekly visibility: what’s stuck, why, and who owns it
Success-
- Clients don’t chase you—you update them
- Projects move faster with fewer surprises
- Reviews increase naturally
- Teams execute with accountability
You are
- Sharp observer (you notice what others miss)
- High ownership (you don’t wait to be told)
- Comfortable being direct with teams
- A problem-solver, not a coordinator
Don't Apply If
- You’re just “client servicing”
- You avoid tough conversations
- You need step-by-step instructions
Frequently Asked Questions
How do I apply for the CX + Ops Intelligence Lead position at Living Timeless?
Use the Apply button above to submit your application directly to Living Timeless. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the CX + Ops Intelligence Lead position at Living Timeless located?
This position is based in IN. Living Timeless has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a CX + Ops Intelligence Lead at Living Timeless earn?
Living Timeless has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the CX + Ops Intelligence Lead role at Living Timeless posted?
This role was posted on May 2, 2026 (43 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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