Lead, HR Manager Services & Employee Records

Description

We’re seeking a Lead HR Manager Services & Employee Records to serve as a subject matter expert and escalation point for complex HR operations. This role partners across HR and business teams to ensure data integrity, resolve issues, and continuously improve the employee experience.

Key Responsibilities

• Serve as SME Workday transactions and primary escalation point for complex HR service and employee records issues.
• Assist with issues found in the education or background verification processes and work with HireRight for resolution, as needed.
• Maintain and update employment files.
• Perform troubleshooting on a variety of issues that may extend beyond the reach of traditional HR, requiring the ability to network cross-functionally and leverage relationships to support business needs.
• Respond to a wide variety of questions concerning data processing, employee personnel files, unemployment, and subsidiary mirror processes
• Manage and resolve advanced HR transactions across the employee lifecycle (e.g., transfers, promotions, compensation, terminations, benefits).
• Ensure accuracy and integrity of HR data across systems (e.g., Workday, Costpoint).
• Monitor case management workflows (ServiceNow) to ensure timely, high-quality resolution.
• Partner cross-functionally with HR, IT, Legal, Payroll, and business stakeholders to troubleshoot and resolve issues.
• Support audits, compliance activities, and employee records management (personnel, medical, immigration, legal).
• Partner with Manager to lead or support projects by translating requirements into actionable plans and tracking execution.
• Identify process improvement opportunities and help implement scalable solutions.
• Provide guidance, training, and day-to-day support to team members.

Required Qualifications

• Must have experience with Workday HCM and HR Operations.
• Strong analytical and problem-solving skills with the ability to resolve complex issues independently.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience delivering high-quality customer service and handling escalations.
• Ability to influence without formal authority and collaborate across teams.
• Willingness to provide occasional after-hours support.
• US citizenship is required and able to obtain security clearance as needed.
• Education/experience:
• Bachelor’s degree with 2+ years of HR operation experience; OR
• Associate’s degree with 4+ years of HR operation experience; OR
• High school diploma/equivalent with 6+ years of HR operation experience.

Preferred Qualifications

• Experience with Employee Records Retention and Compliance.
• Familiarity with HR systems (e.g., Deltek Time & Expense).
• Experience supporting audits and compliance processes.
• Project or process improvement experience.
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP).

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

April 24, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $52,000.00 - $94,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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