Role Overview
LCBO is hiring a principal-level Customer Service Representative (Fixed Term). This is a full-time role in Dunchurch. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About the Role
: This is an on-site role
Reporting to the Store manager, you will:
- Serve customers using our cash register system, promptly, courteously and responsibly, providing a positive and memorable customer experience
- Ask for donations for our partner charities (our Spirit of Sustainability Campaign)
- Participate in customer experience and postal code surveys
- Receive product, replenish it on the shelves, face-up products
- Ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
- Lift cases of various sizes and weights (up to 40 lbs/18 kg) repeatedly while standing for long periods
About You:
- Comfortable working with people (teammates and customers)
- You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit)
- You must be at least 18 years old
- Bilingualism (English and French) is a bonus
- You agree to complete a Criminal Background Check, at your own expense, before starting work with the LCBO
Required Availability
- Friday (5:00 PM – Close)
- Saturday and Sunday (available all day for a 4 to 8 hour shift)
Long Weekend
- Victoria Day weekend
- Canada Day weekend
- Civic Holiday weekend
- Labour Day weekend
Additional Availability
- Additional work may be available during the week (Monday – Thursday), based on store needs
- Schedules are posted two weeks in advance
- Extra shifts may come up on short notice
Why Join the LCBO?
- Online learning to support your interests and growth
- Future employment opportunities for eligible employees
- Employee Family and Assistance Program (TELUS Health)
- Discounted services, products and tickets to sporting and entertainment events (WorkPerks)
You’ll feel good knowing your work is helping make a difference in communities across Ontario
There is a world of opportunities at the LCBO…
Accommodation
We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.
Thank you for your interest. Only applicants selected for further consideration will be contacted.
Union / Non-Union:
Union
Frequently Asked Questions
How do I apply for the Customer Service Representative (Fixed Term) position at LCBO?
Use the Apply button above to submit your application directly to LCBO. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative (Fixed Term) position at LCBO located?
This position is based in Dunchurch. LCBO has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative (Fixed Term) at LCBO earn?
LCBO has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative (Fixed Term) role at LCBO posted?
This role was posted on April 22, 2026 (48 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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