Senior Learning & Development Trainer / L&D Lead

Location: Chennai

Company: Layam Group

Department: HR / Learning & Development

Reporting to: Director / Group HR Head / Business Head

Job Purpose

Layam Group is looking to hire a highly experienced Learning & Development professional to lead capability-building initiatives across the organization. The role requires a seasoned trainer with strong expertise in training needs analysis, program design, facilitation, leadership development, behavioral training, trainer development, and learning impact measurement.

The ideal candidate should be able to design and deliver scalable learning interventions for internal teams, client-facing teams, recruiters, managers, leaders, and operational workforce segments. The person should also be able to align learning strategy with business goals, improve employee effectiveness, and build a strong learning culture across the organization.

Key Responsibilities

1. Learning Strategy and Capability Building

• Develop and implement the overall L&D strategy aligned with Layam Group’s business growth plans.
• Build structured learning frameworks for recruiters, staffing teams, operations teams, branch teams, leaders, and support functions.
• Identify skill gaps across functions and create role-based capability-building roadmaps.
• Design competency development journeys for frontline employees, middle management, and leadership teams.

2. Training Needs Analysis

• Conduct learning needs analysis across businesses, branches, and client-facing teams.
• Work with business heads, HR teams, and functional leaders to understand capability gaps and performance issues.
• Convert business requirements into practical training plans with measurable outcomes.

3. Program Design and Content Development

• Design training modules, facilitator guides, learner workbooks, assessment tools, and reinforcement plans.
• Create behavioral, managerial, communication, leadership, service excellence, and functional capability programs.
• Build blended learning journeys using classroom, virtual, on-the-job, and digital learning methods.
• Develop induction and onboarding learning content for new employees and deployed workforce segments.

4. Facilitation and Delivery

• Deliver high-impact training programs for employees across levels.
• Facilitate workshops on communication, people management, accountability, leadership, team effectiveness, client handling, and professional behavior.
• Conduct train-the-trainer programs to build internal trainer capability.
• Support branch and operations teams with regular training interventions to improve effectiveness and consistency.

5. Organizational Development and Change Enablement

• Drive OD initiatives that improve team collaboration, trust, accountability, and work culture.
• Support leadership in change management, employee engagement, and people development initiatives.
• Partner with HR and business leaders to strengthen performance culture through learning interventions.

6. Learning Measurement and Effectiveness

• Measure training effectiveness through feedback, assessments, behavioral tracking, and business impact.
• Build learning dashboards and evaluation mechanisms using models such as Kirkpatrick.
• Track training ROI, completion, participation, and performance improvement metrics.
• Continuously improve programs based on feedback and outcomes.

7. Stakeholder and Business Partnering

• Act as a trusted L&D partner to internal leadership and business stakeholders.
• Coordinate with external trainers, consultants, and vendors whenever required.
• Support client-facing training initiatives where Layam may need to demonstrate training capability as part of service delivery.

Desired Candidate Profile

Experience

• 15 to 25 years of experience in Learning & Development, training, facilitation, organizational development, or capability building.
• Proven experience in designing and delivering behavioral, leadership, and managerial programs at scale.
• Experience working across manufacturing, staffing, retail, service, automotive, or similar sectors will be preferred.
• Prior exposure to training large employee populations and multi-location teams is highly desirable.
• Experience in mentoring trainers and building internal learning capability is preferred. The benchmark profile shared has trained 20,000+ people, mentored 100+ trainers, and led large-scale learning programs across industries.

Educational Qualification

• MBA / MSW / Postgraduate qualification in HR, Learning & Development, Organizational Development, Psychology, or related field.
• Certification in Training / Facilitation / ISTD / OD / Coaching will be an added advantage.

Skills Required

• Strong facilitation and presentation skills
• Expertise in learning needs analysis and program architecture
• Content design and instructional design capability
• Leadership development and behavioral training experience
• Trainer certification and coaching ability
• OD intervention capability
• Strong stakeholder management and business partnering skills
• Good understanding of blended learning and digital learning tools
• Ability to measure learning impact and link training to business outcomes
• Excellent communication in English and Tamil; Hindi will be an added advantage

Key Deliverables / KRAs

• Annual learning calendar designed and executed
• Functional and behavioral training coverage across key teams
• Induction and onboarding training effectiveness
• Leadership development interventions for managers
• Internal trainer capability-building framework
• Training effectiveness measurement and dashboards
• Improvement in employee productivity, communication, and managerial effectiveness
• Standardization of training processes and materials across locations

KPIs

• Number of programs delivered per month / quarter
• Coverage percentage across target employee groups
• Participant feedback scores
• Assessment and certification scores
• Behavioral improvement and manager feedback
• Training completion and adherence to calendar
• Internal trainer development metrics
• Business impact indicators linked to specific training interventions

Preferred Background

Candidates from the following backgrounds may fit well:

• Senior L&D Manager
• Behavioral Trainer
• Leadership Development Specialist
• OD Consultant
• Corporate Trainer
• Capability Building Lead
• Learning Business Partner
• Training Head / Lead Facilitator

Why This Role Matters for Layam

• This role is critical for Layam because the organization is scaling across staffing, recruitment, manufacturing support, and business operations. A strong L&D leader can help improve recruiter productivity, leadership quality, employee readiness, service delivery discipline, and overall organisational capability through structured learning systems.