Senior Information Technology Business Analyst

• *Senior Information Technology Business Analyst (Identity and Access Management)**
• *Location Address: 888 Birchmount Road, 6th Floor, Scarborough**
• *Work arrangements: 2 days in the office**
• *Contract Duration: Asap to Oct 30th**
• *Possible extension & conversion to FTE beyond Oct 30th.**
• *Project:**

Project: Migrate applications to new Entra SSO solution and ensure user registration for the new multi-factor authentication (MFA). Required to also support VPN decommissioning effort The Business System Analyst (BSA) is to ensure that we follow and onboard the maximum number of users distributed in waves

• *Typical Day in Role:**
• Master list of user onboarding maintenance
• Wave of onboarding definition
• Communication set up for each wave
• Validation of success rate of each wave, update master list of user onboarding with success and failure.
• Planning other waves for failed users by investigating why they failed and refine approach until all users are covered by a 2nd factor
• Analyze data
• May need to prepare requirements and access processes and procedures to deliver recommendations.
• Collaborate with various business lines, IT support functions and IS&C Control functions.
• Build and maintain reporting Power BI dashboards to facilitate regular monitoring by GIAM management team
• Collaborate with systems experts i.e.: architects, developers, QA testers on design workshops, Stakeholders, OCM (Organization Change Management), to document the change processes for system support, migrations, conversions and upgrades, and procedures to operationalize the system.
• *Candidate Requirements/Must Have Skills:**
• 10+ years of relevant experience as a Business Analyst, performing business requirement documents, process workflows, use cases, data analytics and preparing communications
• 5+ Years hands-on experience with the Microsoft suite of applications (ie: Visio, PowerPoint, Excel), PowerBI, PowerShell an asset, scripting, pivot tables, MS Access

3)

• *3-5 years’ combined experience with: Privileged Access Management (PAM), Multifactor Authentication (MFA), Microsoft Entra and Cloud technologies**
• *4) 3-5 years’ hands-on experience building and maintaining reporting dashboards using PowerBI to facilitate regular monitoring by GIAM management team**
• 3-5 years’ experience working in identity and access management
• *Nice-To-Have Skills:**
• Experience with Multifactor Authentication implementations
• Experience working on large migration projects
• Bilingual in Spanish
• Bilingual in French
• *Soft Skills Required:**
• A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
• Ability to work independently and to collaborate as part of a team
• *Education:**

Bachelor’s degree – experience prioritized

Business Analyst certifications are an asset