Junior Business Development & CRM Associate

KreaMedica Inc. is a Montreal-based company that develops novel medications on behalf of international biotech and pharma partners (https://kreamedica.com). We use a functional outsourcing business model and work with U.S.-based and Canadian CROs and CDMOs. Via KreaConnect, we bring the Airbnb business model to biotech: a simple tool to engage seasoned industry veterans to provide regulatory, toxicology, CMC, or other drug development-related expertise.

About the role

We are seeking a highly organized, digitally fluent junior professional to support our business development and CRM operations. This role is ideal for a scientifically trained individual interested in transitioning into biotechnology, commercial operations, and AI-enabled workflows.

The successful candidate will help maintain and optimize our HubSpot CRM system, support outreach to historical and prospective contacts, assist with conference follow-up activities, and contribute to relationship-building efforts across the biotech ecosystem.

KEY RESPONSIBILITIES

CRM Management & Commercial Operations

• Maintain, organize, clean, and enrich the HubSpot CRM database
• Update contacts, companies, LinkedIn interactions, and CRM activities
• Identify duplicate, incomplete, or outdated records and recommend improvements to CRM data quality.
• Prepare segmented contact lists for outreach, conference follow-up, and targeted business development campaigns.
• Assist with preparation of marketing and networking materials
• Generate simple CRM and pipeline activity reports

Business Development Support

• Reconnect with historical contacts and inactive leads in a thoughtful, professional manner.
• Support business development by coordinating conference invitations
• Support business development follow-up after conferences and networking events
• Schedule introductory meetings for senior business development personnel
• Conduct basic research on biotech companies, CROs, CDMOs, and potential partners
• Support relationship management activities with consultants and strategic partners

AI-Enabled Research & Workflow Support

• Use AI-enabled productivity tools such as ChatGPT, Claude, and related platforms to support research, drafting, summarization, CRM note organization, and outreach preparation.
• Explore practical uses of AI agents, automation platforms, and no-code tools to improve repeatable business development workflows.
• Apply sound judgment, maintain confidentiality, and exercise quality control when using AI-assisted tools.
• Continuously learn new digital tools and suggest practical improvements to CRM and business development processes.

Travel Planning & Itineraries

• Organize and coordinate meetings, conferences, and events.
• Manage travel expenses and reconcile receipts in a timely manner
• Compile and file all travel and other expense reports.

QUALIFICATIONS, QUALITIES AND EXPERIENCE:

• Strong computer literacy and confidence in working with digital tools, cloud-based platforms, online research, and structured data.
• Strong working proficiency with Microsoft Excel and Word is essential, including clean formatting, contact lists, tables, sorting, filtering, basic formulas, and preparation of professional documents.
• Experience with CRM platforms is required; HubSpot experience is strongly preferred.
• Dedicated and meticulous, with strong interpersonal and organizational skills.
• BSc or MSc in life sciences, biotechnology, pharmacology, biochemistry, or a related discipline
• Excellent written and verbal communication skills in English; French language skills are considered an asset
• Comfortable interacting with senior professionals in the biotech industry.
• Strong organizational and follow-up skills.
• Experience with HubSpot, LinkedIn, or other CRM platforms is preferred.
• Interest in biotechnology business development and strategic partnerships.

WHAT WE OFFER

• Hybrid work
• Health, dental and life insurance
• RRSP matching program (up to 5%)
• Social activities
• Summer Fridays
• A great work environment

Additional Notes

This is not a traditional cold-calling sales role and not a routine administrative assistant role. Success in this position comes from thoughtful relationship building, strong digital and organizational skills, professional communication, curiosity about AI and automation, and an interest in the life sciences industry.

We are looking for someone who can help create structure, improve systems, and support senior business development efforts through reliable follow-up, careful data management, and practical operational execution.

For more information, contact: Marketing@KreaMedica.com referencing #CRM-BD2026