Customer Service Executive - Card Retention (Inbound Contact Centre)
Kotak Mahindra Bank LimitedRole Overview
Kotak Mahindra Bank Limited is hiring a Customer Service Executive - Card Retention (Inbound Contact Centre). This is a full-time role in Thane. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Sky Service Card Retention - RM-Sky Channel-Contact Centre Inbound - Handle inbound contact centre calls focused on Sky Service Card retention. - Engage with customers to retain their service cards by addressing concerns and providing solutions. - Work in a structured contact centre environment, ensuring customer satisfaction and retention. - Requires good communication skills and ability to manage customer interactions effectively. - The role is based in Thane and involves working in a team-oriented setting. - Suitable for candidates with experience in customer service or call centre operations. - Emphasis on retention strategies and customer relationship management. - No explicit mention of required skills, languages, or educational qualifications. - No specific experience or shift timings mentioned.
Frequently Asked Questions
How do I apply for the Customer Service Executive - Card Retention (Inbound Contact Centre) position at Kotak Mahindra Bank Limited?
Use the Apply button above to submit your application directly to Kotak Mahindra Bank Limited. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Executive - Card Retention (Inbound Contact Centre) position at Kotak Mahindra Bank Limited located?
This position is based in Thane. Kotak Mahindra Bank Limited has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Executive - Card Retention (Inbound Contact Centre) at Kotak Mahindra Bank Limited earn?
Kotak Mahindra Bank Limited has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Executive - Card Retention (Inbound Contact Centre) role at Kotak Mahindra Bank Limited posted?
This role was posted on May 24, 2026 (21 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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