Job Description
π Weβre
#Hiring
: Loan Processing Officer (Australian Mortgage Market)
π Role Overview
You will manage the full mortgage application lifecycle β from submission to settlement β ensuring accuracy, compliance, and smooth lender coordination.
π Key Responsibilities
β Manage end-to-end mortgage application processing
β Collect and verify supporting documentation per lender requirements
β Liaise with brokers, lenders, and clients for outstanding information
β Prepare and lodge applications via AFG Flex or BrokerEngine
β Track application progress and follow up on conditions
β Maintain accurate CRM/workflow updates
β Ensure compliance with Australian lending guidelines
β Support post-submission and settlement tasks
β Identify process improvements to enhance turnaround times
β What Weβre Looking For
- 3β4 yearsβ experience in mortgage loan processing (Australian market preferred)
- Hands-on experience with AFG Flex (preferred) or BrokerEngine
- Strong knowledge of Australian mortgage products and compliance
- Excellent attention to detail and organisational skills
- Strong English communication skills
- Ability to manage multiple files and deadlines
- Proficiency in Microsoft Office and CRM systems
π Preferred Attributes
- Experience working with offshore mortgage teams
- Ability to work independently with minimal supervision
- Solid stakeholder management skills
- Flexibility to work shifts aligned with Australian business hours
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