Customer-Centric Sales Development Coordinator

Boost sales growth as a Sales Business Development Coordinator. This role emphasizes excellent communication and tech-savviness in facilitating customer interactions and appointments in a dynamic environment.

In this contract role, you will enhance customer satisfaction by managing inbound and outbound inquiries. Collaborate closely with service, sales, and management teams to deliver seamless experiences. Utilize CRM software to track interactions and improve customer retention effectively.

Key Responsibilities

• Manage inbound and outbound customer inquiries via calls, emails, and live chats
• Schedule service appointments and liaise with customers
• Follow up to ensure satisfaction and engagement
• Use CRM to track interactions and sales opportunities
• Report on performance metrics including lead conversion rates

Requirements

• Experience in customer service, sales, or a call center role
• Strong verbal and written communication skills
• Ability to identify customer needs and provide solutions
• Familiarity with CRM software and tools
• Strong collaboration skills across departments

Utilize your customer service skills to enhance sales development, ensuring every customer interaction strengthens business growth.