About the position

The Automotive Red Seal Journeyman Technician is responsible for performing high-quality diagnosis, maintenance, and repair work on customer vehicles in accordance with OEM standards. This role requires advanced technical expertise, strong attention to detail, and a commitment to delivering exceptional workmanship. The Technician works closely with the Service Advisor and Service Management teams to ensure accurate communication, efficient workflow, and a superior customer experience.

Responsibilities

• Perform advanced diagnostics, repairs, and maintenance on vehicles following OEM guidelines and safety standards.
• Conduct inspections, identify repair needs, and provide accurate documentation for repair orders.
• Diagnose complex mechanical, electrical, and electronic issues using OEM approved equipment and tools.
• Complete warranty repairs in accordance with OEM requirements and documentation standards.
• Collaborate with Service Advisors to communicate repair needs, timelines, and technical findings.
• Road test vehicles as necessary to verify concerns and confirm successful repairs.
• Maintain a clean, safe, and well-organized work area in compliance with dealership and manufacturer standards.
• Participate in ongoing OEM training, certification programs, and professional development.
• Follow all dealership processes, including proper parts handling, workflow procedures, and safety protocols.
• Mentor apprentices or junior technicians as assigned by the Service Manager or Shop Foreman.
• All other duties as assigned by leadership.

Requirements

• Red Seal Certified Automotive Service Technician (or equivalent provincial certification).
• Strong diagnostic and repair skills with experience in electrical, mechanical, and electronic systems.
• Ability to use OEM diagnostic tools, scan equipment, and modern repair technologies.
• Excellent problem-solving skills with a high degree of accuracy and attention to detail.
• Strong communication skills and ability to work effectively within a team.
• Commitment to safety, quality workmanship, and continuous improvement.
• Valid driver’s license and clean driving record required.

Nice-to-haves

• Previous dealership experience or familiarity with OEM repair systems preferred.
• Additional OEM specific certifications are an asset.

Benefits

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• Company-Wide Appreciation Events