Customer Support Agent - Work From Home

[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive salary / Flexible hours - As a Customer Support Agent you'll: Manage day-to-day therapist questions and requests through a shared mailbox and member support across multiple channels (SMS, phone, emails)

• Provide support to therapists to ensure success along their treatment journey
• Bring feedback and share insights with the team on common themes expressed by therapists
• Collaborate with cross-functional teams to drive continuous process improvements
• Document knowledge bases/saved responses for better serving patients...Hiring Fast >>