Intune SME & EUC Manager

Client

TCS

Title

Intune SME (L3)

Location

Englewood Cliff, NJ (onsite)

Duration

12+ Months

Rate

40/hr on W2

Relevant Experience 7 To 8 Yr

Responsibilities

• Act as the L3 escalation point for complex issues from L1/L2 support teams.
• Perform advanced troubleshooting and root cause analysis (RCA) for device enrollment failures, policy conflicts, compliance issues, and application deployment problems.
• Design, implement, and optimize the Intune environment for scalability, performance, and alignment with Zero Trust and organizational security standards.
• Lead migration efforts from SCCM to Intune, including analysis of existing SCCM applications, policies, baselines, and collections.
• Translate SCCM Configuration Baselines and Group Policy Objects (GPOs) into Intune configuration profiles, compliance policies, and app protection policies.
• Leverage Microsoft Graph API and PowerShell for automation, configuration, reporting, and operational efficiency.
• Configure and manage advanced security and compliance features, including Conditional Access, compliance policies, app protection policies, BitLocker, and Defender for Endpoint security baselines.
• Oversee end-to-end device lifecycle management, including Autopilot, Android Enterprise, enrollment strategies, configuration profiles, updates, patching, and application deployment.
• Ensure endpoint security, compliance, and operational reliability across all managed platforms.
• Mentor L1/L2 engineers and provide technical guidance on Intune best practices.
• Create and maintain runbooks, technical documentation, and training materials.

Must Skills

• Intune (Endpoint Manager)
• Azure AD (Entra ID)
• Windows Device Management + Autopilot
• SCCM / Co-Management