Windows / VMware System Administrator (Ottawa Hybrid) (Gatineau)

Title: Windows / VMware System Administrator (Ottawa Hybrid) (Gatineau)

Location: Gatineau, Quebec, CA

Company: Jobrapido

Ottawa job location Hybrid work

12 month contract

Job Description: (System administrator)

• Manage the computer resources of the internal development and support labs.
• Respond to and resolve help desk requests and record details in a ticketing system to track support issues.
• IT Problem Management and third level support to customers.
• Provide support for Infrastructure related emergencies as well as occasional weekend maintenance.
• Monitor the systems daily and respond immediately to security or usability concerns.
• Create and verify backups of data.
• Upgrade systems and processes as required for enhanced functionality and security issue resolution.
• Administer infrastructure, including network components, firewalls, and malware protection software.
• Assist with hardware, firewall, and software vendor evaluation, recommendation and procurement.
• Prepare hardware solutions, including obtaining quotes and pricing out solutions, in support of proposals for new and existing customers.
• Install, configure, and test computer hardware and software for various internal and client environments including Test Environments, Training Environments and Production Environments.
• Administer and support core Microsoft, VMware, and other technologies.
• Define and document system architecture, best practices and support procedures.
• Maintain inventory and asset configuration documentation.
• Mentor / cross train team members on existing and new technologies.
• Pager support. You must be flexible to periodically carry a pager for after-hours support as part of a larger rotating pool of pager resources.

Required Skills and Experience:

• Minimum 7-10 years experience -- hardware/software -- configuration and installation procedures.
• Physical installation of computer hardware (Desktop and Server), rack and non-rack.
• Installation and configuration of computer operating systems (Desktop and Server)
• Installation, configuration, and administration of VMs.
• Knowledge of Microsoft Server 2016/2022 in a VM environment.
• Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server.
• A solid understanding of LAN/WAN networking, firewalls, VPNs, and general communications network expertise.
• Knowledge of system security (e.g. intrusion detection systems).
• Experience in managing data backup and recovery.
• Managing patches in a VM environment and physical PCs. (WSUS)
• Managing deployments/rollouts.
• Group Policy design and configuration.
• Microsoft IIS administration and configuration.
• Active Directory/LDAP user and group administration.
• Knowledge of cloud computing environments.
• Be able to write clear and precise updates to trouble tickets describing how problems are defined and resolved.
• Be able to work under pressure from customers to resolve problems.
• Excellent communications skills in English.

ACCESSIBILITY

We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements.

If you have questions regarding accessible employment at Ateko please email our Human Resources team at

Ateko

Derek Weber - Senior Recruiter