Job Description
Drive strategic decisions as a Social Media Insights Analyst focusing on healthcare, pharma, and banking. This remote position combines data storytelling with social media analytics in Canada.
Your role involves transforming complex datasets into relevant insights that enhance brand strategy and client engagement. By leveraging top social listening tools, you'll deliver high-quality reporting while ensuring data integrity and supporting workflow optimization.
Key Responsibilities:
- Analyze large-scale social media datasets to generate insights
- Utilize advanced tools to identify trends and sentiment
- Create reports and presentations for both technical and non-technical audiences
- Develop narratives that highlight business outcomes
- Support data quality and optimization initiatives
Requirements
- 4+ years experience in social media analytics
- Experience with tools such as Sprinklr or Khoros
- Solid understanding of KPI development and performance metrics
- Strong communication skills for diverse stakeholder engagement
- Experience in regulated industries is advantageous
Transform data into impactful narratives and guide strategic decisions for clients in sensitive industries.
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