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IT Service Desk Manager Hybrid & Executive Support Lead

Ironbow
Full TimemidHybrid
Herndon, Virginia, USPosted April 13, 2026

Job Description

A tech solutions provider in Herndon, Virginia is seeking a Help Desk Manager to lead a team of five technicians in delivering Tier 1 and Tier 2 support. This role involves directing daily operations, managing ticket assignments, and providing high-level technical assistance to executive management. Candidates should have 5+ years of IT support experience, strong leadership capabilities, and be well-versed in ServiceNow and modern deployment tools. Competitive growth opportunities in a rapidly transforming environment await the right leader. #J-18808-Ljbffr

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