M365 Analyst

About the job:

JOB TITLE: M365 Analyst L2 Indore, India

JOB PURPOSE:

This role supports the secure and efficient operation of Microsoft 365 services, including SharePoint Online, security configurations, identity administration, licensing, and Global Security Authentication (GSA). The candidate ensures collaboration continuity, compliance alignment, and proactive service management across hybrid environments.

QUALIFICATION: Engineering Degree (Computers / Electronics)

CERTIFICATIONS:

Microsoft 365 Certified: Administrator Expert

Microsoft Certified: Cybersecurity Architect Expert

ITIL Foundation

Enterprise Authentication or Identity Federation Training (vendor or internal)

AI-related training or certification will be considered an added advantage.

EXPERIENCE: Minimum 8-12 years of hands-on experience in M365 & security

RESPONSIBILITIES (INCLUDES ALL TASKS):

Key Responsibilities:

M365 Administration

Manage user provisioning, mailbox creation, OneDrive, SharePoint, Teams, and overall tenant configurations

Monitor service health, implement governance policies, and troubleshoot collaboration tool issues

M365 Security & Email Protection

Configure and maintain Conditional Access, MFA, DLP, and Defender for Office 365

Monitor and respond to phishing, spam, and malware threats via Defender, Mimecast, or Proofpoint

Perform security incident response and impact assessment in alignment with SOC practices

SharePoint Administration

Administer SharePoint Online sites, access permissions, storage quotas, and taxonomy

Support site lifecycle management, metadata tagging, archival processes, and retention alignment

Troubleshoot sync issues and coordinate with content owners for collaboration efficiency

Active Directory & Hybrid Identity

Manage AD groups, OU structures, hybrid identity provisioning using AAD Connect

Ensure seamless identity federation, access synchronization, and RBAC alignment

Global Security Authentication (GSA)

Implement and maintain GSA protocols for secure service access and identity validation

Coordinate GSA onboarding for offshore resources and service accounts

Maintain authentication workflows and logs for compliance visibility and risk tracking

Collaborate with enterprise security teams to optimize federated access policies and identity assurance

License Management & Reporting

Oversee subscription tracking, license assignment, and renewal forecasting

Maintain dashboards for license consumption, access anomalies, and budget planning

Provide documentation support for internal audits and compliance reviews

Cross-Team Engagement

Collaborate with Infrastructure, Security, Compliance, Procurement, and regional delivery teams

Facilitate KT sessions and resource onboardingEscalate critical issues and support transition coordination

TECHNICAL SKILLS /COMPETENCIES:

MANDATORY

Domain

Proficiency Level

Microsoft 365 Suite (Admin Center) - Strong

SharePoint Online Management - Strong

Exchange Online, Teams, OneDrive - Strong

Microsoft Defender / Email Security - Strong

Certification Authority Administration - Strong

Azure AD (Entra ID), Active Directory, GPO & Hybrid Identity - Strong

Global Security Authentication (GSA) - Strong

License & Subscription Management - Strong

PowerShell (Admin Scripts) - Desirable

ISO / SOC Compliance Practices - Desirable

OPTIONAL

Experience with AI-based implementation or support will be considered an added advantage.

SOFT SKILLS:

MANDATORY

Strong analytical and problem-solving ability

Excellent written, verbal communication, and presentation skills

Clear and accurate documentation skills

Proven experience in team leadership and collaboration, with the ability to work effectively

cross departments and foster a cooperative work environment.

High attention to detail and proactive security mindset

Who can apply:

Only those candidates can apply who:

• have minimum 8 years of experience
• are Computer Science Engineering students

Salary:

Competitive salary

Experience

8 year(s)

Deadline:

2026-05-15 23:59:59