Job Description
Location: Wollaston Lake
Maintains close contact with Lallemand's manufacturing partners in North America. Acts as a bridge between Lallemand and third-party production sites by being attentive to production needs. Ultimately responsible for performance of manufacturing partners. Ensures outsourced production is completed on time, to specification, at the right cost, with full inventory and quality control, while acting as the single point of operational accountability.
Communication
- Provides site-specific production forecasts,
- Acts as a day-to-day interface, organizes weekly check-in meetings, visits sites in-person at least once quarterly,
- Is the biggest advocate for production needs,
- Maintains shared resources with each site, such as consumption records, quality reporting, production schedules, etc.,
- Monitors KPI's of each site and preforms annual performance reviews,
- Internal, cross-function coordination (procurement, quality, finance, sales, Customer Service).
Capacity planning
- Understands daily production capacity, run/batch sizes, lead times and limitations of each site,
- Develops site priorities,
- Conducts time-trials, capacity trials, understands bottlenecks,
- Monitors waste / material losses,
- Maintains visibility of raw material inventory,
- Designs contingency plans (alternate tollers, WIP production, etc.),
- Initiates site improvement projects and CAPEX requests as needed.
Production Tracking
- Maintains produced vs plan records,
- Identifies and reports production delays.
Quality Oversight
- Ensure external sites have approved quality control agreements or SOP's,
- Ensure sites have up to date process sheets and quality protocols,
- Ensure each LOT produced has a corresponding COA,
- Drives corrective actions at each site driven by customer feedback,
- Support site audits.
Financial Oversight
- Manages subcontracting budgets,
- Tracks rework costs,
- Maintains budgeted costs.
Documentation
- Ensures contracts are current and applicable,
- Maintains production equipment user manuals, operating instructions and specifications.
- Communicate priorities to third party sites clearly, concise, factual with no ambiguity
- Report technical, quality and financial concerns to Lallemand leadership early
- Promote a collaborative work environment
- Adapt communication style based on each site, being assertive when third party requests violate contract or quality standards
- Maintain parallel workflows from several sites
- Support decisions with facts, not opinions
- Influence without authority
- Manage conflict while maintaining professional composure
- Stay calm under pressure
- Highly organized and detail oriented
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