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Product Operations Intern

Instawork
San Francisco, California, United StatesPosted 4 weeks ago

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Job Description

<div class="content-intro"><p>Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.</p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">With this mission comes great responsibility - many of our Pros depend on Instawork to make rent, to buy their kid that special birthday present, to get out of debt, to learn new skills on the job, and ultimately to forge a better life. As do our business Partners - from national scale hotel brands and major league baseball to the family-run coffee shop around the corner that needs an extra barista.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We are looking for a <strong>Product Operations Intern </strong>to join us at our San Francisco HQ. This role will empower you to implement growth hacking strategies, analyze data, and own projects that will have a huge impact on the products that are used every day by our partners and pros.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What You’ll Do:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Work across product, engineering, and marketing to ideate and prioritize growth experiments.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Work directly with the Executive team to scale new secret initiatives.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Analyze data to identify trends, insights, and opportunities for growth across the business.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Help blue collar workers earn money and lead better lives through Instawork.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Live and breathe the latest AI tools and technologies, you know what “vibe coding” means.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Work across our tech stack and adapt to new technologies, leading with an “Always Be Learning” attitude.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Who You Are:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Economics, Mathematics, Physics, or related technical or analytical field.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Proficient in SQL (must have) and Python (nice to have).</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Not sure of what you want to do after school, but wish you could do a bit of everything.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Excited about startups.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Most of all - be hungry and have a "do what it takes" attitude.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Excellent communication and interpersonal skills.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Experience in sales or marketing is a plus.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>For CA based applicants:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">The pay range for this position is $30 - $44 hourly.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.</span></p><div class="content-conclusion"><p><strong><span style="font-size: 14pt;">Our Values&nbsp;</span></strong></p> <ul> <li> <p><strong><span style="text-decoration: underline;">Empathy, Trust &amp; Candor</span><br></strong>We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.</p> </li> <li> <p><strong><span style="text-decoration: underline;">Bias for Action</span><br></strong>We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!</p> </li> <li> <p><strong><span style="text-decoration: underline;">Always Be Learning</span><br></strong>We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.</p> </li> <li> <p><strong><span style="text-decoration: underline;">Act Like an Owner</span><br></strong>We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.</p> </li> </ul> <p><strong><span style="font-size: 14pt;">About Instawork</span></strong></p> <p>Founded in 2015,&nbsp;<a href="https://www.instawork.com">Instawork</a> is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!</p> <p>Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.</p> <p>Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.<br><br>Ready to make an impact? Learn more at <a href="http://www.instawork.com/about">www.instawork.com/about</a>.</p> <p><a href="https://info.instawork.com/legal/california-personnel-privacy-policy">Personnel Privacy Policy</a></p> <p>&nbsp;</p></div>

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